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The Rise of Food Allergies – and How to Keep Your Guests Safe and Happy

Hot Schedules

require emergency medical attention from contact with a food allergen. Accurate allergen information is critical to guarantee your guests’ safety. Plus, making sure information is easily accessible helps deliver a positive customer experience. Download our complimentary white paper to learn how. LEARN MORE.

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Catering to Health-Conscious Customers

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Catering to Health-Conscious Customers. I n a competitive landscape, it’s essential that menus cater to health-conscious customers. How can you use this healthy-eating trend to your advantage, and attract the ever-growing number of more health-conscious customers? Menu Options. You can also include options for substitutions.

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Drowning in Data? Integrated Analytics Can Be Your Lifeboat

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They amass a huge amount of information about how customers behave. Customer sentiment from review sites. As a result, they have more time to focus on delivering outstanding customer experiences. Or, to learn more about Data and Analytics in hospitality, download our free white paper. DOWNLOAD WHITE PAPER.

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Most Popular Items to Order at Panda Express

Restaurant Clicks

The Innovation Kitchen continually focuses on experimenting with new dishes and flavors. Panda Express uses thinly sliced beef sautéed with onions and red bell peppers in this customer favorite. Many customers agree that this is one of their favorite Panda Express items. Panda Express starts with steamed white rice.

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Culture as a Competitive Advantage

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See how improving your employee experience will boost the guest experience, too. It is impossible to deliver a genuinely warm and friendly guest experience if the employee is unhappy, unsatisfied, or checked out. As you may imagine, disengaged employees deliver mediocre or negative customer experiences.

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How to Achieve Accurate Forecasting

Hot Schedules

Employees have better shifts and the guests experience the best-possible level of service. Restaurants that manage their prep planning are able to have the right products and labor available, so they can meet customer demand. They will be more efficient in their prep work, and better equipped to meet customer demand.

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The Evolution of Scheduling

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Unfortunately, these also tend to be the busiest and so you run the risk of impact to the guest experience. Future recurring revenue is also less likely if customers are unhappy. The time and effort required to deliver exceptional customer service varies by table. Download our complimentary Science of Scheduling white paper.