Remove Allergens Remove Customer Experience Remove Operations Remove White Paper
article thumbnail

The Rise of Food Allergies – and How to Keep Your Guests Safe and Happy

Hot Schedules

require emergency medical attention from contact with a food allergen. Accurate allergen information is critical to guarantee your guests’ safety. Plus, making sure information is easily accessible helps deliver a positive customer experience. Download our complimentary white paper to learn how. LEARN MORE.

article thumbnail

Drowning in Data? Integrated Analytics Can Be Your Lifeboat

Hot Schedules

They amass a huge amount of information about how customers behave. And, they know how operations perform. Operators and managers feel the pressure to collect as much data as possible. They operate in silos and produce narrow reports, so they can get reporting done quickly. Customer sentiment from review sites.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Catering to Health-Conscious Customers

Hot Schedules

Catering to Health-Conscious Customers. I n a competitive landscape, it’s essential that menus cater to health-conscious customers. How can you use this healthy-eating trend to your advantage, and attract the ever-growing number of more health-conscious customers? Menu Options. You can also include options for substitutions.

article thumbnail

How to Achieve Accurate Forecasting

Hot Schedules

Employees have better shifts and the guests experience the best-possible level of service. Restaurants that manage their prep planning are able to have the right products and labor available, so they can meet customer demand. They will be more efficient in their prep work, and better equipped to meet customer demand.

article thumbnail

Culture as a Competitive Advantage

Hot Schedules

See how improving your employee experience will boost the guest experience, too. It is impossible to deliver a genuinely warm and friendly guest experience if the employee is unhappy, unsatisfied, or checked out. As you may imagine, disengaged employees deliver mediocre or negative customer experiences.

article thumbnail

The Evolution of Scheduling

Hot Schedules

E very restaurant operator knows the recipe for the perfect schedule: get the right people on the right shift at the right time. In an attempt to achieve higher levels of accuracy, operators have been trying out different ways to schedule. Future recurring revenue is also less likely if customers are unhappy. The main challenge?

article thumbnail

MRM Research Roundup: Mid-October-2019 Edition

Modern Restaurant Management

A recent study of restaurant brands achieving consistent positive traffic growth revealed these companies get much better guest sentiment scores based on their service according to White Box Social Intelligence™ They are also better at retaining their employees, particularly at the management level. Best Foodie Cities in America.

2019 84