Ken Burgin

JUNE 6, 2023

Questions could range from ingredients of dishes to potential allergens. Language Practice: If your restaurant serves international clientele, ChatGPT can help staff practice key phrases in different languages, enhancing their ability to communicate effectively with a diverse range of guests.

Training 68

Training Kitchen Safety Dietary Restrictions Food Safety 68

Perfect Daily Grind

OCTOBER 31, 2019

It doesn’t always take large amounts of an allergen to cause sickness or even death. This means that using the same jug to handle different milks could trigger a reaction in someone – even if the jug has been rinsed and contains only microscopic amounts of the offending allergen. Communicate With Consumers. Train Your Staff.

Allergens 79

Allergens Food Document Food Safety 79

Modern Restaurant Management

JANUARY 7, 2020

Allergens–especially on new menu items or specials. Menu Substitutions, equipment failures, staff shortages and a plan to deal with them. Managers need to have a means to effectively communicate time-sensitive subjects such as allergens and immediate safety concerns to the staff. Safety and Sanitation.

Allergens 149

Allergens Food Safety Customer Service Training 149

Modern Restaurant Management

JUNE 15, 2021

For example, customers using these sources are searching for restaurants with information about allergens, vegan offerings and other consumer concerns and interests. Don’t Confuse Customer Communications with Customer Loyalty. Loyalty is prized, but it’s not the same as effective communication.

Technology 199

Technology Loyalty Program Front of House Online Ordering 199

Modern Restaurant Management

JANUARY 5, 2021

If the technology in question is online ordering then large, vibrant images representing the food or drink on offer, clear references to any allergens and links/sub menus for customer favorites and meal deals should all be included. By doing so these businesses have demonstrated a clear knowledge of the customer’s needs.

Online Ordering 141

Online Ordering Point of Sale Allergens Customer Experience 141

The Restaurant Times

MARCH 10, 2023

They communicate with kitchen personnel, prepare checks, and accept payments. Additionally, this will promote effective communication between the kitchen and restaurant staff. Providing customers with first-rate service also involves pointing out the allergen information on the menu without being asked.

Front of House 52

Front of House FOH Back of House Online Ordering 52

Sante

APRIL 13, 2020

” Have a plan for meat alternative cooking and communicate it to your guests. Many restaurants are used to making considerations for allergens and are equipped to prepare foods with separate pans, tongs and other tools. Brokers may also be a great resource for uncovering new potential applications.”

Sustainability 130

Sustainability Innovation 2019 2018 130

7 Shifts

SEPTEMBER 26, 2022

It's one of the most hands-on jobs you can have - and equips employees with an abundance of restaurant skills as a result. Health, Allergen, and Food Safety Training and Certifications. Commercial kitchen equipment safety. Examples include a TIPS certification , ServSafe Allergen , or a local accredited restaurant safety course.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

Perfect Daily Grind

JUNE 21, 2020

But no matter what style you choose, it’s important to do it well and communicate it consistently. Keeping both customers and staff members from unnecessarily touching surfaces and equipment is another measure worth implementing, as it drastically reduces transmissions from occurring. Credit: Nicole Motteux. Credit: Patrick Greer.

Café 137

Café Consumer Goods Customer Experience Sustainability 137

Modern Restaurant Management

JANUARY 3, 2024

This includes investing in digital systems that integrate and communicate with one another as well as deploying Guest Data Platforms that can turn actionable data into real-time decisions. This includes protein focused or protein forward ingredients, alternative tortillas, and innovative substitutes for common allergens.

2024 129

2024 Loyalty Program Customer Experience Customer Service 129

Modern Restaurant Management

NOVEMBER 2, 2023

This can lead to cross-contamination and foodborne illness as well as cross-contact and a food allergen issue. This includes regular cleaning and sanitizing of equipment, surfaces, and utensils. Proper communication with customers who have food allergies is essential to prevent severe reactions.

Kitchen Safety 186

Kitchen Safety Food Safety Allergens Employee Relations 186

7 Shifts

JUNE 28, 2021

The difference here lies in the extra steps to remove germs and grease from surfaces and equipment. Sanitize all cutting boards , utensils, and kitchen equipment after they are exposed to raw meat. Sanitizing kitchen equipment before using it to prepare any allergen-inducing foods, as well as when customers alert you of an allergy.

Kitchen Safety 370

Kitchen Safety Food Safety Food Supply Equipment 370

Modern Restaurant Management

AUGUST 28, 2020

. "As we head into the holiday season, EventUp provides a simple and effective platform on which planners and venues can connect and communicate, safely and virtually, so they can host the perfect event." ” “We are so excited to be working with Trabon on the nutrition and allergen calculator. .”

Allergens 130

Allergens Kitchen Safety Guest Recovery Customer Service 130

360Training

JANUARY 14, 2019

Restaurants with multiple locations can use software and apps to communicate pertinent recall information in real-time and provide detailed information within the supply chain. coli O157:H7 in ground beef, salmonella in peanut butter, or food with an undeclared allergen. Establish a Plan. Examples include E. Store Food Safely.

Food 60

Food Kitchen Safety Allergens Food Safety 60