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10 Inspirational Hospitality Industry Stories During COVID-19

Social Hospitality: Restaurants

Nevertheless, some brands have demonstrated how to be good to their customers, associates, healthcare providers, and communities during this time. Recently, they’ve encouraged followers to play outside and also thanked nurses for their service. JetBlue and United Airlines: Free Flights for Medical Volunteers.

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COVID-19 Resources for Restaurants

Modern Restaurant Management

This new site is a one-stop hub of critical information for restaurants, employees, customers and industry partners. ” The experts at Parts Town authored a blog post for independent restaurants about how to transition toward delivery. "Cox Media has been very supportive to us during this difficult time.

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10 Inspirational Hospitality Industry Stories During COVID-19

Social Hospitality: Restaurants

Nevertheless, some brands have demonstrated how to be good to their customers, associates, healthcare providers, and communities during this time. Recently, they’ve encouraged followers to play outside and also thanked nurses for their service. The brand’s personality remains light, cheery, and quirky.

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Not Just a Trend: The Restaurant Loyalty App

Lavu

Restaurants have become tech-savvy by providing an app for their customer base. While it may seem like just another trend it’s really the next best thing for expanding your customer base and building customer loyalty. Having a well-made app will also attract customers from the millennial generation. o keep it simple.

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Loyalty 3.0: Elevating Guest Engagement Through Deeper Insights

Qu

Step into the future of Fast Casual and Quick Service Restaurants, where bland (dare we say “legacy”) loyalty programs are quickly being left behind. The hotel and airline industries have set a high bar when it comes to meeting your guest’s expectations today. A new era of loyalty is emerging and it’s called Loyalty 3.0.

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5 Ways Self Order Kiosks Increase Restaurant Profits

Focus POS

First, it was in the airline industry, then retail, and now, the hospitality industry has begun adopting this groundbreaking technology. It’s no surprise—self order kiosks have been instrumental in helping restaurants meet customer expectations and demands while growing their bottom lines. Order Customization.

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Restaurant Industry Performance Pulse

Black Box Intelligence

Dive deeper into the state of the quick service segment with our newest research: How Quick Service is Outpacing the Restaurant Industry in Sales & Traffic. Full-Service: Service Guest Sentiment Improved in Q3. Full-Service: Service Guest Sentiment Improved in Q3. Click here for the free download. .