2023 Employee Relations Guest Recovery 
Modern Restaurant Management
OCTOBER 19, 2021
As restaurants hire new employees, they are finding it more difficult to come across experienced workers who can also train other team members. Here I will walk through actionable tips to help you train employees and understand the basics of liquor licensing as your restaurant bounces back: Renewing Your Liquor License.
Modern Restaurant Management
DECEMBER 28, 2023
A Decade of DoorDash DoorDash celebrated its 10th anniversary by unveiling Dash From the Past 2023 and Dash From the Past: A Decade Delivered, which checks in on popular trends as we celebrate the best of what users have dashed over the past year, and over the past decade. Quirky Combos : This year, we also saw some unique combinations!
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Black Box Intelligence
MAY 21, 2025
But we also dive deeper into specific pockets of what we’re seeing in the industry to provide deeper insight into workforce, segment and guest sentiment trends. Particularly, a signal that lower-income guests are going back to groceries instead of going out to eat. Comp Sales -1.5% year-over-year.
Black Box Intelligence
OCTOBER 25, 2024
Comp Traffic Best Region: California Best Segment: Fine Dining Best Cuisine: Chicken Worst Region: NY-NJ Worst Segment: Family Dining Worst Cuisine: Sandwich After a challenging summer, the restaurant industry showed signs of recovery in August which continued in September. However, with Hurricane Helene and Milton, recovery remains fragile.
Modern Restaurant Management
APRIL 20, 2021
In this edition of MRM Research Roundup, we feature news of the expected pent-up demand from guests, the Great Restaurant Restart and delivery trends. Additional key findings from the survey include: Over a third (38 percent) of respondents plan to have between 1-20 guests, with 32 percent planning to have under 50.
Black Box Intelligence
MARCH 8, 2022
These issues, along with continued surges in COVID infections, are slowing the recovery. . Guests are noticing the long wait times and service inconsistencies that result from being short-staffed, and it’s driving down sentiment. Keeping guests happy will be complicated. But it wasn’t all bad news. Things are changing quickly.
Modern Restaurant Management
FEBRUARY 1, 2021
The fourth quarter was not good for restaurant sales; each month posted worse same-store sales growth than the previous month, according to Black Box Guest Intelligence. In addition, colder winter weather eliminated some potential for outdoor restaurant dining, favored by many guests who believe patio seating is a safer option.
Expert insights. Personalized for you.
539 
Let's personalize your content