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The Digital Revolution, Evolving Consumer Expectations and Other Trends

Modern Restaurant Management

In 2023, the restaurant industry experienced a remarkable transformation, driven by the rapid integration of advanced technologies. This helped them improve customer relationships, loyalty, satisfaction, and retention. These innovations were pivotal in safeguarding the safety of customers and foods.

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Consumer Habits Are Changing — What’s Next for Restaurant Tech?

Modern Restaurant Management

However, given the current circumstances surrounding the COVID-19 pandemic, economic instability and impending recession in 2023 , traditional norms are shattered. The Future of Payments Payment option variety is changing the dining experience in unthinkable ways. Gone are the days of cash-only transactions.

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2022 Reflections: The Year That Was for Restaurants

Modern Restaurant Management

Over the past year, brands modified expansion strategies, leaned into new technologies and chose to invest more into their employees to keep up with trends, improve operations, win over customers and embrace company culture. If 2022 made one thing clear, it’s that consumers want a digital experience. The strong will get stronger.

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MRM Plant-Based: Trends in Meatless and Copper Branch Expands in Time for Veganuary

Modern Restaurant Management

According to Tripleseat customers throughout the country, there has been an increase in guests requesting a variety of plant-based or meatless fixings this year, with many new plant-based options being offered. "We can anticipate more meatless menu trends in 2020 as chefs experiment with additional foods to replace animal products."

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MRM Research Roundup: Mid-December 2019 Edition

Modern Restaurant Management

They are also a good choice for someone who wishes to give an experience rather than a material item,” said Riehle. Verbal skills, customer service and multi-tasking are the top 3 skills needed to work in the events industry. "The For customers, they are a given. percent hold more than 500 events. percent at hotels.

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Transforming Hospitality Operations: The Role of Advanced AI in Enhancing Efficiency and Guest Experiences

Modern Restaurant Management

Statistics from the National Restaurant Association reveal over 87 percent of operators are likely to hire restaurant staff in 2023, provided they can find qualified applicants. percent below pre-pandemic levels as of the start of 2023, resulting in a staggering 450,000 job openings compared to 2019.