7 Shifts
DECEMBER 17, 2020
trying to put new people in seats, a customer retention strategy seeks to spend time bringing existing customers back. A 2015 study found that nearly 70% of customers don’t return to a restaurant after their first visit, putting the average restaurant customer retention rate at about 30%. Rather than spend all of your time (and money!)
Lavu
APRIL 8, 2020
From a simple ordering and point-of-sale processing, modules and software can add hospitality efficiencies, mobile/online ordering, loyalty programs, and inventory management. Automatic table management and tracking can assist in order timing, proper seating timing, and kitchen workloads. Loyalty Apps.
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Modern Restaurant Management
OCTOBER 22, 2020
QDOBA Mexican Eats® introduced new restaurant formats, top photo, that feature buildouts including mobile-order drive-thrus, walk-up windows, mobile-order pick-up lockers, dedicated curbside pick-up areas, ghost kitchens, and concepts with updated outdoor seating. million over the next five years to build and sustain the program.
Modern Restaurant Management
JULY 30, 2021
This program, piloted last year, is designed to help KFC team members build short-term savings and create lasting savings behaviors. “This program is a way to empower and equip restaurant employees with tools and resources to help them succeed and achieve their goals. To be able to offer these types of resources means a lot.
Modern Restaurant Management
AUGUST 5, 2020
TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. TouchBistro Acquires TableUp.
Modern Restaurant Management
JUNE 17, 2021
Features of the new restaurant design were determined following a thorough brand study on drive-thru operations and Guest habits, and include a double drive-thru lane, parking stalls for curbside pickup, a walk-up window, and patio seating. For more information on the program, including the 2022 scholarship application details, visit [link].
Modern Restaurant Management
FEBRUARY 25, 2020
The final rule restores the joint-employer standard that the Board applied for several decades prior to the 2015 decision in Browning-Ferris, but with the greater precision, clarity, and detail that rulemaking allows. This comes on the heels of the company closing out 2019 by growing diners seated by more than 150 percent YoY and seating 3.3
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