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MRM Research Roundup: Diner Resiliency, Automation Technology, and Egg Prices

Modern Restaurant Management

Whether it's an independent operator hiring a few dozen people per year, or a large national brand hiring several thousand, employee recruitment and retention is a hands-on and time-consuming process. To streamline the process further, 37 percent of restaurant operators plan to adopt automated labor management and recruitment systems.

Pricing 251
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Four Tactics Restaurant Managers Can Implement Now to Improve Employee Engagement

Modern Restaurant Management

According to the National Restaurant Association’s 2022 State of the Restaurant Industry Report , 50 percent of operators for both full-service and quick-service restaurants said that recruiting and retaining employees was their top challenge. The list of ongoing operational tasks for running a restaurant is extremely complex.

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How to Create a Restaurant Staff Training Manual

7 Shifts

As you ramp up hiring again, there’ll be a huge influx of applications, so it’s essential you get your post-COVID recruitment right. The more staff you have to replace, the more money you have to spend on recruitment, and the more time you have to spend interviewing and training.

Training 370
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What is Your Restaurant Culture? 3 Reasons Why an Authentic Restaurant Culture Keeps Staff and Guests Engaged

Goliath Consulting

Though words like “work culture” and “cultural fit” have been controversial in the recruiting realm (1), there is no denying that restaurants with excellent work culture benefit from happy employees and many loyal customers. References: [link] [link]. So what do we mean by culture? And what does it mean to have a great one?

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Retaining Restaurant Employees During the Pandemic: 5 Effective Ways to Reduce Turnover

Goliath Consulting

This is exactly how Ricky Girardi, previously director of HR and Training at a Chick-fil-A franchise, approached it,” Wang said. He helped reduce employee turnover from almost 200 percent to less than 50 percent in just 16 months by recruiting more thoughtfully and building an environment that promoted employee retention (13).

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All Hail the Halal Fried Chicken Shop

EATER

Texas Chicken and Burgers looks like a franchise in a national fast-food chain, and while they haven’t officially franchised yet, that’s exactly what the partners are going for. That leaves less of a need for the local community’s more informal recruitment efforts — and less new arrivals to man the chicken fryers. Clay Williams.

Franchise 246
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First Robotic Mobile Restaurant and DoorDash’s Commissary Kitchen

Modern Restaurant Management

It has the potential to set new standards for service and operations at our franchise restaurants.” Restaurant operators have the peace of mind that they are getting skilled workers since all restaurant and hospitality staff are vetted and reference-checked for experience and reliability. ” Burger King Teams with Uber Eats.