Remove Franchising Remove Influencer Remove Restaurant Law Remove Website Management
article thumbnail

Building A Customer-Centric F&B Business – A Conversation with Duncan Muir

The Restaurant Times

Muir went from being a law aspirant to a hotel management graduate, leading a food brand. And how did he keep himself going, considering restaurants weren’t a big trend then? Read along as we discover more about Muir’s journey of expanding Bateel, a retail business, into a customer-centric restaurant.

Sports 52
article thumbnail

MRM Research Roundup: 2022 Restaurant Trends

Modern Restaurant Management

The Pandemic Has Permanently Altered the Consumer-Restaurant Relationships. The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank.

2022 210
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

MRM Research Roundup: End-of-May 2021 Edition

Modern Restaurant Management

Bluedot released the fourth installment of its State of What Feeds Us report which has kept tabs on consumer behavior and restaurant habits throughout the course of the pandemic. This latest report offers a year in review of shifting consumer restaurant habits precipitated by the pandemic. Curbside pickups at fast food restaurants dip.

2021 186
article thumbnail

The restaurant industry needs to step up for women. We asked four leaders how to do it.

7 Shifts

My managers also used code names based on menu items to “rate” female customers. When she was 23, the manager asked her to put on makeup in one of her first shifts at a breakfast grill. The internet holds countless stories of inappropriate behavior that female restaurant workers have endured. She promptly quit. Set core values.

article thumbnail

Decade of Disruption: Restaurant Insiders Dish What’s on the Plate

Modern Restaurant Management

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” Christopher Baron of RedBaron Consulting.

article thumbnail

85+ Restaurant Industry Statistics That Every F&B Operator & Manager Needs to Know in 2023

Apicbase

They could help guide your decisions in what is shaping up to be a very uncertain time for restaurant operators. OUR TOP 10 In 2022, 31% of restaurants cut the number of menu items on offer to deal with the inflation and rising food costs. For 62% of restaurants , automation could help fill critical gaps in managing orders.

2023 52
article thumbnail

MRM Research Roundup: Holiday Edition

Modern Restaurant Management

This edition of MRM Research Roundup features the Restaurant Resilience Index, the impact of reviews, shifitng consumer preferences and the importance of rewards. Pandemic and Restaurant Demand. The COVID-19 pandemic has impacted a number of businesses, but few harder than the restaurant industry. percent demand decline.