Remove FOH Remove Reservations Remove Seating
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Host/Hostess Interview Questions to Identify Hospitality Skills and Customer Focus

7 Shifts

Whether it’s managing reservations, coordinating with servers, or handling situations with grace, a skilled hostess brings a mix of warmth, professionalism, and operational expertise to the table. How do you balance seating arrangements to maintain fairness and efficiency? How do you ensure guests feel welcome when they arrive?

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How to integrate restaurant technology into your hospitality business

Clover - Restaurants

Servers get in-real-time updates sent directly to the POS, including when a table is seated, nearly finished, and paid. past feedback, most recent visit date, special requests), from on-premise or online dining, all within the Reservations app. Diner data. View any saved notes about a diner (i.e.

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Pandemic Reflections: What Lessons Has the Restaurant Industry Learned?, Part Three

Modern Restaurant Management

For hiring platforms like foh&boh, the name of the game was volume, volume, volume. Rather, how thoroughly the team embodies the culture set at the top ultimately determines whether you’re turning tables all night or staring at empty seats. Another major shift has been how restaurants handle no-shows.

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Five Benefits of Outsourcing Your Restaurant’s Digital Marketing Efforts

Modern Restaurant Management

Day-to-day demands – coupled with all of the FOH and BOH duties – can be simply too overwhelming for many small restaurant owners. Customers want the ability to order online, set up delivery, view seating, and book tables through the convenience of a mobile phone.

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How to Plan Your Restaurant's Grand Re-Opening Event

7 Shifts

Set a goal for your restaurant’s grand opening—whether it’s seating capacity, an order volume, or revenue for your first day back in business. Adjust floor plans to fit local seating capacity and social distancing regulations Demarcate floor with markers for any areas where a line up may occur (restrooms, pick up areas, etc.)

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Best Practices for Outdoor Dining All Year Long

Modern Restaurant Management

Restaurant staff and employees wearing masks and disposable gloves, including FOH (servers, bartenders, cashiers, etc.) Set seating times. This information should be communicated when the guest makes their reservation. and BOH (including cooks, chefs, etc.). Contactless payment.

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Providing The Best Restaurant Customer Experience in 2024

7 Shifts

For instance, using an online reservation system allows customers to book a table conveniently, saving your staff from having to appease disgruntled customers who were overlooked on the waitlist or turned away. You can achieve this through thoughtful design choices like warm lighting, comfortable seating, and a clean, well-organized space.