7 Shifts

FEBRUARY 18, 2020

We’re taking a deep dive into waitmares to explain why they’re bad, what the restaurant industry can learn from them, and how you can reduce your front-of-house (FOH) team’s work anxiety to boost engagement—and sweet dreams. Research indicates that companies that invest in wellness programs reduce absenteeism drastically and get a 1.5-3

Employee Relations 395

Employee Relations FOH Back of House Front of House 395

Aaron Allen & Associates

MARCH 3, 2022

Some of the platforms that can help with recruiting and retention are CultureAmp (a platform to improve employee engagement and performance, used by McDonald’s), BambooHR (HR software to be used from hiring to onboarding to building culture), and Applauz (Software built for engaging, recognizing, and rewarding). Payroll management .

Management 120

Management Management Mobile Ordering Point of Sale 120

Restaurant365

JULY 8, 2021

If you already offer a loyalty program or are considering implementing one, you can leverage that platform to encourage more in-restaurant dining. Finally, as you implement different marketing tactics, focus on your FOH metrics to continue optimizing the new customer experience. Track Your Labor Costs.

Point of Sale 78

Point of Sale FOH Fine Dining Online Ordering 78

Sling

AUGUST 9, 2023

A Guide for Managers March 2023 12 Best Restaurant Schedule Software Programs for Small Businesses March 2023 11 Expert Tips for Handling Scheduling Conflicts March 2023 Exempt Vs. Non-Exempt Employees: What’s The Difference? June 2020 Front Of House (FOH) Vs. Back Of House (BOH): What’s The Difference?

Article 78

Article 2023 2022 2021 78

Modern Restaurant Management

FEBRUARY 15, 2022

Because of the native integration with their loyalty program, Tocaya’s digital tableside capabilities ensure customer data is captured while customer patronage is rewarded with progress toward their loyalty account. Integrating loyalty program or CRM so guests are incentivized to seek out and use these channels.

Technology 225

Technology Loyalty Program Fast Casual Email Marketing 225

Apicbase

JUNE 16, 2023

To calculate labour cost percentage: Labour Cost Percentage = Labour Cost / Sales Pro Tip: To identify what’s affecting your labour costs, divide the staff by FOH (front of house) and BOH (back of house). Employee turnover is a significant expense for a business regarding recruitment, training, and lost productivity.

Point of Sale 52

Point of Sale Inventory Waste Employee Relations 52

Modern Restaurant Management

FEBRUARY 18, 2020

We’re going to see companies come to market with the ability to tap into their security systems and use facial recognition and audio, enabling them to: Identify customers and attach them to loyalty programs. This is already creating major shifts in customer discovery, loyalty, and relationship. Reduce theft.

Mobile Ordering 215

Mobile Ordering Front of House Fast Casual Customer Service 215