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Hiring? Ask These Interview Questions to Spot Versatile Restaurant Talent

Modern Restaurant Management

Why it works : This question gauges the candidate’s ability to convey information, listen, and clarify without getting overwhelmed and frustrated. I pulled in the kitchen team and the FOH manager, and we agreed on the plan. The servers were informed of the change so they could guide customers.

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18 Restaurant Manager Interview Questions to Assess Leadership and Operational Skills

7 Shifts

How do you maintain smooth communication between FOH and BOH staff? Becoming a restaurant manager entails leadership and communication skills. This question also gauges a potential manager’s leadership and communication skills. The restaurant manager should also be able to inform the team about the issue immediately.

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Boosting Guest Satisfaction Through Faster Staff Responses

Modern Restaurant Management

In other words, when leadership prioritizes speed and clarity, staff performance tends to follow suit. A well-informed team can anticipate issues before they affect the guest. When FOH and BOH teams are in sync, turnover flows naturally without making guests feel rushed.

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Restaurant Staff Training 101

7 Shifts

Front-of-house (FOH) staff, like servers and hosts, will need customer service training, upselling techniques, and communication skills. A well-informed team improves service, enhances the dining experience, and reduces errors in the kitchen. Each restaurant has unique staff roles that require different types of training.

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Pandemic Reflections: What Lessons Has the Restaurant Industry Learned?, Part Three

Modern Restaurant Management

For hiring platforms like foh&boh, the name of the game was volume, volume, volume. Corporate leadership approached this issue with the same urgency. – Mary Pillow Thompson, founder of foh&boh Five years after the pandemic, Tom's Watch Bar has gained valuable perspective on what drives people to gather.

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MRM Research Roundup: To-Go Trends, State of the Plate, and Black Market Reservations

Modern Restaurant Management

The more information you have, the more targeted you can be with your messaging and offers that get them to convert again, and again.” GreenPoints™ This Certified Green Restaurant® has 100 percent LED lights, Green-e Energy Certified Green Wind Power that offsets 100 percent of energy usage, and BOH and FOH composting.

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Preventing Burnout Culture: The Role of Effective Restaurant Managers

Modern Restaurant Management

Food industry managers should maintain regular check-ins with their FOH and BOH team members, providing constructive feedback and actively listening to employees' concerns. This sets a positive example for the FOH and BOH alike. Discussing ownership or privileged information with staff leads to rumors and descent.