FOH Hiring Leadership 
Modern Restaurant Management
NOVEMBER 5, 2024
Hiring for soft skills becomes much simpler when you know exactly what to ask and look for in interviews. In this article, I’ll share those tips so you can hire people who will excel in the role and not only fill it. I pulled in the kitchen team and the FOH manager, and we agreed on the plan.
7 Shifts
NOVEMBER 15, 2024
Hiring the right people can make or break your business. What interview questions do you ask when hiring new restaurant employees? How do you maintain smooth communication between FOH and BOH staff? Becoming a restaurant manager entails leadership and communication skills.
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7 Shifts
NOVEMBER 14, 2024
From onboarding new hires to upskilling existing staff, a comprehensive training program can improve customer service, boost efficiency, and foster a positive work culture. Front-of-house (FOH) staff, like servers and hosts, will need customer service training, upselling techniques, and communication skills.
Modern Restaurant Management
JULY 18, 2024
Food industry managers should maintain regular check-ins with their FOH and BOH team members, providing constructive feedback and actively listening to employees' concerns. This sets a positive example for the FOH and BOH alike. Leadership is not just about managing tasks; it's about inspiring and uplifting those around them.
Modern Restaurant Management
JUNE 15, 2020
There are several considerations that owners and managers must take when establishing new cleaning procedures, including: Frequency – Enhanced cleaning and disinfection, in both front-of-house (FOH) and back-of-house (BOH) areas, will reduce the spread of potentially harmful germs throughout the restaurant.
ChowNow
SEPTEMBER 6, 2024
Hiring the right team is one of the most critical decisions you’ll make as a restaurant owner. In this post, we’ll explore why being thoughtful about your team structure matters and how you can set up your restaurant for success with the right hiring and staffing strategies.
Modern Restaurant Management
MARCH 29, 2023
Fortify a Clear Leadership Structure When tickets bottleneck or there is a hiccup in timing, a single problematic order can dissolve an otherwise smooth service. As the stakes increase, so does the need for well-defined leadership and chains of command. Shouting, “I need a med-well steak on the fly; forgot to ring it in!
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