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Restaurants will focus on creating story-driven dining experiences, harnessing technology and local partnerships to deepen emotional engagement with guests, according to the "2024 State of the Industry: Future of In-Restaurant Dining" report by Incisiv in collaboration with Toshiba Global Commerce Solutions.
Now that restrictions have well and truly lifted and people are returning to restaurants, their expectations for their dining experience are considerably higher. To meet and exceed these expectations, restaurants have had to embrace change and invest in technology, streamlining their operations and improving their customer service levels.
The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank. The Pandemic Has Permanently Altered the Consumer-Restaurant Relationships.
White Castle launched a planned pilot with Miso Robotics – creators of the first autonomous grilling and frying kitchen assistant, Flippy – to accelerate the adoption of artificial intelligence and robotics in the restaurant industry. QSR Automations added contactless features within ConnectSmart Kitchen and DineTime.
In this edition of MRM News Bites, we feature Ono Food Co, DoorDash, Parts Town and Heritage Foodservice, Rouxbe, Presto, Burger King and Uber Eats, Pared, Tork, Restaurant Technologies, Willie Degel, Bolay, Ritual, Preoday and TISSL, AdTheorent and Voodoo Doughnut. The robotic kitchen runs on batteries instead of a diesel generator.
We will also continue to leverage our revamped ‘Restaurant of the Future’ model along with our advanced technology strategy and are eager for this next phase of growth for the company. Looking ahead, we’re focused on strategic, measured expansion and growing profitability.
California Pizza Kitchen (CPK) plans to bring its signature California-style pizzas, pastas, salads and more to Canada for the first time. Other enhancements, including overhauls of the brand’s technology systems and mobile app, are on the horizon. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com.
An apology can be seen as an admission of liability if there’s a lawsuit, according to Food Safety. A guest’s dietaryrestrictions weren’t honored Order mixups happen, but dietaryrestrictions raise the stakes. Restaurant mishaps can commonly be seen in the kitchen. Technology can help work through them.
For complete survey data, and more detailed findings on how restaurants today are harnessing the power of ordering technologies, click here. Following in the footsteps of molecular whiskey, expect to see brands use science and technology to create new products, shorten production time, and confirm trustworthiness. What Diners Want.
Are you keen to make more use of technology in your culinary and business operations? ChatGPT, can revolutionise the way you manage your kitchen, from organising your recipes, scaling dishes and optimising food costs, to suggesting ingredient substitutions, planning menus, and enhancing staff productivity.
Operational realities like ingredient sourcing, kitchen workflow, pricing strategy, and branding play a role in menu development. This approach ensures the updated menu reflects customer preferences, simplifies preparation for kitchen staff, and aligns with financial goals.
This edition of MRM News Bites features a lot of technology and robotic news, virtual food halls and healthy kid menus. Miso Robotics launched global commercial availability of the Flippy Robot-on-a-Rail (ROAR) – a zero-footprint, cost-efficient intelligent robotic kitchen assistant for the evolving commercial kitchen.
. “Over the last century, women, despite their incredible contributions, have struggled to make it in professional kitchens — held back by inequalities unfairly put upon them,” said Rob Sundy, Head of Brand Marketing & Creative Studios at Whirlpool Corporation, the parent company of the KitchenAid brand.
City and state health departments monitor local restaurants to ensure they’re following food safety management program guidelines. Additionally, in order for restaurant leaders to operate as a certified safe food handler , such as managers and chefs, they must pass assessments related to food safety and risks like foodborne illnesses.
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