Remove Dietary Restrictions Remove Kitchen Safety Remove Technology
article thumbnail

Using Tech for Better Guest Engagement

Modern Restaurant Management

Restaurants will focus on creating story-driven dining experiences, harnessing technology and local partnerships to deepen emotional engagement with guests, according to the "2024 State of the Industry: Future of In-Restaurant Dining" report by Incisiv in collaboration with Toshiba Global Commerce Solutions.

article thumbnail

Great Expectations as Customers Show Increased Appetite for Swift Service and Customization

Modern Restaurant Management

Now that restrictions have well and truly lifted and people are returning to restaurants, their expectations for their dining experience are considerably higher. To meet and exceed these expectations, restaurants have had to embrace change and invest in technology, streamlining their operations and improving their customer service levels.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

MRM Research Roundup: 2022 Restaurant Trends

Modern Restaurant Management

The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank. The Pandemic Has Permanently Altered the Consumer-Restaurant Relationships.

2022 539
article thumbnail

AI Flips into White Castle and Resetting America

Modern Restaurant Management

White Castle launched a planned pilot with Miso Robotics – creators of the first autonomous grilling and frying kitchen assistant, Flippy – to accelerate the adoption of artificial intelligence and robotics in the restaurant industry. QSR Automations added contactless features within ConnectSmart Kitchen and DineTime.

article thumbnail

First Robotic Mobile Restaurant and DoorDash’s Commissary Kitchen

Modern Restaurant Management

In this edition of MRM News Bites, we feature Ono Food Co, DoorDash, Parts Town and Heritage Foodservice, Rouxbe, Presto, Burger King and Uber Eats, Pared, Tork, Restaurant Technologies, Willie Degel, Bolay, Ritual, Preoday and TISSL, AdTheorent and Voodoo Doughnut. The robotic kitchen runs on batteries instead of a diesel generator.

article thumbnail

2024 Outlook: Restaurant Trends and Challenges, Part Two

Modern Restaurant Management

We will also continue to leverage our revamped ‘Restaurant of the Future’ model along with our advanced technology strategy and are eager for this next phase of growth for the company. Looking ahead, we’re focused on strategic, measured expansion and growing profitability.

2024 332
article thumbnail

MRM Franchise Feed: CPK in Canada and Real Famous BBQ

Modern Restaurant Management

California Pizza Kitchen (CPK) plans to bring its signature California-style pizzas, pastas, salads and more to Canada for the first time. Other enhancements, including overhauls of the brand’s technology systems and mobile app, are on the horizon. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com.