Dietary Restrictions Food Safety Loyalty Program Operations 
Modern Restaurant Management
DECEMBER 26, 2023
These adaptations were driven by evolving consumer preferences for convenience and safety. Enhanced Customer Engagement – Restaurants intensified their commitment to customer engagement, using strategies including personalization, loyalty programs, and data analytics to customize offerings and experiences.
Modern Restaurant Management
JANUARY 3, 2024
Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. Stored value will also emerge as a critical element in loyalty programs, offering added flexibility and customer benefits. Read the first part, here.
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Modern Restaurant Management
JANUARY 12, 2022
The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank. Operator optimism and investment fuels future credit needs.
Modern Restaurant Management
JUNE 12, 2024
For a deeper dive, Modern Restaurant Management (MRM) magazine reached out to Yevgeni Tsirulnik, SVP, Innovation and Incubation at Toshiba Global Commerce Solutions How should restaurant operators approach digital investments moving forward? How do you suggest they best balance operational and guest needs?
Modern Restaurant Management
JULY 14, 2020
In this edition of MRM News Bites, we feature robots in fast food, virtual education and chef-inspired, plant-based ice cream. The deployment will put autonomous frying to work for enhanced production speeds, improved labor allocation and an added layer of health and safety in the cooking process. White Castle Employs Flippy the Robot.
Modern Restaurant Management
DECEMBER 16, 2019
Finding and retaining employees remain among the biggest obstacles operators struggle with. From a workforce standpoint as long as the economy keeps growing (even if at a slower pace) and labor markets remain tight, restaurant operators will continue to struggle with finding and keeping enough qualified employees in the new year.
Modern Restaurant Management
SEPTEMBER 1, 2020
Restaurant Reckoning: Dynamic Diner' SevenRooms released its “Restaurant Reckoning: Dynamic Diner” report, which uncovered new diner personas to help operators understand what motivates guests to dine out in this new era of hospitality. Nearly one in four (24 percent) want their food covered as it is served to them.
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