Modern Restaurant Management

JANUARY 22, 2024

Using technology to facilitate contactless payments, online ordering, and quick table rotation can increase consumers’ satisfaction and loyalty. Leverage consumer data to learn about preferences, dietary restrictions, and favorite foods.

Loyalty Program 139

Loyalty Program Dietary Restrictions Mobile Ordering Social Media 139

Modern Restaurant Management

JANUARY 3, 2024

Leveraging transactional, behavioral, demographic, and offline data from their most valued guests, operators can effectively personalize every guest interaction based on their likes, dislikes, dietary restrictions, preferred payment methods, and more, to drive lifetime value. – Joe Hand Jr., – Bob Wright, CEO, Potbelly

2024 129

2024 Loyalty Program Customer Experience Customer Service 129

Squirrel Systems

OCTOBER 2, 2023

Omnichannel marketing is a strategy for restaurants that can drive greater customer loyalty, brand awareness, and repeat visits from guests. Omnichannel marketing is a common strategy in many industries, including retail, entertainment, and eCommerce. If not, why?

Marketing 52

Marketing Loyalty Program Social Media Email Marketing 52

Modern Restaurant Management

DECEMBER 16, 2019

Starbucks and McDonald’s were also the leaders when it came to customer loyalty or visits per visitor with customer visited 2.4 “Most QSR and Fast Casual brands have already adopted a digital ordering program. The survey found that loyalty programs can be important motivators as well, according to 58 percent of respondents.

2019 96

2019 Compost Mobile Ordering Point of Sale 96

Modern Restaurant Management

FEBRUARY 6, 2020

ce launched its franchise program to expand the concept across the nation. ” Friendly's Launches Kids Program. Friendly’s® Restaurants debuted a new kids program featruing a slate of intergenerational menu offerings perfect for the winter months. ce Launches Franchising Campaign.

Franchise 120

Franchise Franchising Fast Casual Customer Experience 120

Modern Restaurant Management

JUNE 19, 2020

xtraCHEF customers who sign up for xtraCASH can digitize their invoices and automatically match line-item purchase details to eligible cost savings programs. Ecolab Science Certified Program. The program was developed in response to research that indicated consumers feel safer knowing c. PPP Forgiveness Links and EZ App.

Food Safety 108

Food Safety Customer Experience Website Management Employee Relations 108