Modern Restaurant Management

NOVEMBER 17, 2020

Online ordering is obviously huge in 2020, and customers are craving comfort food when they’re ordering in, according to Upserve’s new 2020 State of the Restaurant Industry data collected from the company's 10,000+ restaurant customers. State of the Industry. " Demand for Contactless.

2020 161

2020 Mobile Ordering Online Ordering Merchandise 161

Modern Restaurant Management

AUGUST 19, 2020

Alonso Castañeda , VP of Brand Development & Strategy for Savory Restaurant Fund, will discuss how the brands he works with have been able to take advantage of the current landscape to creatively serve customers. PopID accounts also tie to loyalty programs for automatic credit with every purchase.

Kitchen Safety 206

Kitchen Safety Loyalty Program Delivery Customer Service 206

MBB Hospitality

NOVEMBER 28, 2023

Implementing customer feedback systems and keeping a close eye on industry trends can position your restaurant to pivot effectively when necessary. Robust Restaurant Marketing Effective marketing goes beyond mere exposure; it’s about creating an emotional connection with your customers.

Loyalty Program 52

Loyalty Program Customer Service Customer Experience Social Media 52

Touch Bistro

JULY 15, 2021

In order to make sure customers remember your restaurant long after they’ve dined with you, it’s important to define your brand identity. This refers to the tone and language you use when communicating with customers. Diners now use search engines like Google to find restaurants and review menus online before deciding where to eat.

Marketing 77

Marketing 2021 Email Marketing Social Media 77

BNG Point of Sale

AUGUST 27, 2021

Barbecue menu items, such as pulled pork, brisket, and ribs, have been trending in restaurants. Industry operators have been focusing on expanding the range of flavors they introduce to their menus and experimenting with unique and innovative barbecues, to meet customer demand (and sometimes plainly to avoid grumbles from customers).

Point of Sale 52

Point of Sale Loyalty Program Merchandise Customer Service 52

Apicbase

JUNE 16, 2023

From customer satisfaction to profitability, there are countless metrics that restaurant owners and managers should track to gain a better understanding of their operations. You can collect this data through various channels, including point-of-sale (POS) systems, accounting software, customer feedback surveys, and social media reviews.

Point of Sale 52

Point of Sale Inventory Waste Employee Relations 52

Gourmet Marketing

SEPTEMBER 23, 2021

Establish a loyalty program to offer your customers rewards. A loyalty program is a fantastic way to get your customers to come back again and again. There are a number of ways to approach a loyalty program and how it works will ultimately depend on your personal preferences.

Marketing 61

Marketing 2021 Social Media Website Management 61

BNG Point of Sale

JUNE 16, 2021

Delicious menu? In this article, we provide you with well-known strategies that boost your restaurant sales while also improving the customer experience for more repeat business. How Can Restaurant Owners Increase Customer Sales? . Customers enjoy trying what’s unique in a location. Smart Solutions for Added Growth.

Social Media 52

Social Media Online Ordering Loyalty Program Merchandise 52

Modern Restaurant Management

JULY 1, 2021

In this edition of MRM Research Roundup, we feature top foods of 2021, customer satisfaction, the Good Food 100 and shopping sentiments, State of the Plate. Seasonal Favorites. Customer Satisfaction Survey. For the Accommodation and Food Services sector overall, satisfaction dips just 0.4 Dutch lager. Japanese beer.

2021 154

2021 Loyalty Program Mobile Ordering Consumer Goods 154

Modern Restaurant Management

JULY 27, 2020

Professional services such as lawyers and accountants are seeing fewer closures. Online services like web design and graphic design are also doing well during the pandemic as many businesses have shifted to remote work. The new franchise program is now available nationwide. Franklin Junction Expands Grubhub Partnership.

Franchise 177

Franchise Franchising Mobile Ordering Kitchen Safety 177

Modern Restaurant Management

JUNE 8, 2020

7010 – Paycheck Protection Program (PP) Flexibility Act of 2020 which extends provisions of the act to give more time to both use and pay back the funds. The Roadmap is a digital tool offering resources and guides to help minimize recovery time for Southern Glazer’s on-premise customers that are rebuilding in the wake of COVID-19.

Guest Recovery 154

Guest Recovery Food Safety Employee Relations Mobile Ordering 154

Modern Restaurant Management

FEBRUARY 19, 2020

Allen comes to Checkers & Rally’s with a proven track record of success in the restaurant industry and deep expertise across brand strategy, menu and marketing, franchising, restaurant technology, and restaurant operations, among other disciplines. ” Taco John’s Launches Aggressive Franchising Initiative. Kelly Hopper.

Franchise 122

Franchise Franchising Fast Casual Point of Sale 122