Lavu
FEBRUARY 10, 2020
Poor employee relations go unnoticed and slip-ups in communications can be handled without disturbing the customer experience. It’s when things get busy that these dysfunctions transform your restaurant team into a discombobulated mass of opposing operations and communications. Menu Education. Late order notifications.
The Restaurant Times
MARCH 10, 2023
Front-of-house (FOH) refers to all activities and settings a patron will experience while dining at a restaurant, including the lobby and dining area. The FOH staff greets and receives customers and relays their requests. The FOH manager supervises all front-of-house staff and reports to the GM. The answer to the FOH manager.
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7 Shifts
MARCH 27, 2020
Do you have delivery drivers who you could hire, or would your FOH staff take on this role for extra pay? Can you give dine-in related employees other tasks to do that will benefit your business and ensure that they don’t lose their income? How to communicate your COVID-19 restaurant closure.
Lavu
MARCH 13, 2020
If your staff relies on outdated methods of placing orders, it’s likely that restaurant communications are strained, which means your restaurant is operating below its potential. Your team of employees can only do so much with what they’re given, so you might consider improving their modes of communication.
Modern Restaurant Management
APRIL 8, 2020
One former Darden back-of-house trainer describes it as a “checks and balances system,” allowing businesses to track where health related problems could have stemmed from. Again, you are providing the guest with more control over their environment and communicating an effort to reduce the spread of germs.
The Restaurant Times
MARCH 13, 2023
Additionally, most kitchens have a rigid hierarchy in the back of the house, with each employee performing a particular duty. Okay, not a complete language per se, but some code words that make communication easier. This will also increase the likelihood of an employee being able to multitask in unexpected situations.
Touch Bistro
MARCH 25, 2021
A new hire checklist for restaurant employees can make the onboarding process easy and painless for all parties involved. After all, employees are the heart of your restaurant, and setting them up for success starts with the onboarding process. What Is Restaurant Employee Onboarding? Get Your Employee Handbook Template.
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