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Handling Unemployment Claims with Confidence

Modern Restaurant Management

Tips for restaurant HR leaders and operators to respond more effectively—without wasting time or losing money Years ago, when I was leading HR at Potbelly, I got hit with an unemployment claim from a former team member who had clearly quit. A verbal warning doesn’t exist unless it’s documented. Let’s fix that.

Document 340
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How Family-Run Bobe’s Pizza Grew their Five Locations with 7shifts

7 Shifts

Cody, Joe, and Allie opened the fifth location in Albion and now operate all the stores together. We chatted with Allie Bobe, Owner/Manager, about managing almost 100 employees across five locations and keeping tradition alive while modernizing operations.

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The Future of Operational Excellence: A Radical Reimagining of Continuous Improvement and Feedback

Modern Restaurant Management

In these traditionally in-person audits, inspectors often find issues that need to be corrected, and would tell the brand location’s operator what was wrong. The operator would then go correct the problems. Then, the COVID-19 pandemic changed the way brands audited. Then, the COVID-19 pandemic changed the way brands audited.

Audits 221
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How Little Italy Ristorante Turned Hours of Payroll Processing into Minutes

7 Shifts

Problem When Avery came back to the business, the restaurant was still operating with manual processes. Manager Log Book At the end of the night, managers document and share shift notes in the log book. His managers focus on the day-to-day operations while he focuses on growth.

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How to Create a Restaurant Staff Training Manual

7 Shifts

Your training sets the standard for your restaurant It goes without saying that you care about your employees—but if you’re running a large operation, employees can feel disconnected and disposable. Write your training guide as you’d coach them in person.) Close the document with a message written by you.

Training 370
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How to Reduce your Restaurant Tech Stack

7 Shifts

You wouldn’t go to three different grocery stores to make a sandwich, so why do 68% of restaurant operators currently work with at least three different tech vendors to manage their team? Why acing the employee lifecycle matters The employee lifecycle holds one of the keys to restaurant success for owners and operators.

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Finish strong: Year-end QSR restaurant planning for HR, payroll & operations

Rocket Fuel

The final quarter is traditionally a slower time for quick service restaurants (QSRs), but operators can use this time to streamline operations, align payroll practices, and enhance their culture. Many operators start this process in September, but this isn’t required. Reaching every employee can be a logistical challenge.