Cheetah

JULY 1, 2021

In our last article we explored adding auto-gratuity to the bill and sharing tips with BOH staff. Many customers relate to the plight of service staff and are fine paying for what is clearly intended to supplement higher wages. Create Unique Dine-in Experiences. Another option is to have a dine-in-only menu.

Customer Experience 148

Customer Experience Fine Dining Front of House Customer Service 148

Cheetah

JULY 1, 2021

In our last article we explored adding auto-gratuity to the bill and sharing tips with BOH staff. Many customers relate to the plight of service staff and are fine paying for what is clearly intended to supplement higher wages. Create Unique Dine-in Experiences. Another option is to have a dine-in-only menu.

Customer Experience 148

Customer Experience Fine Dining Front of House Customer Service 148

7 Shifts

NOVEMBER 16, 2021

However, servers are not the only ones who contribute to a guest's dining experience. Tip Pooling by FOH & BOH. Sharing tips with kitchen employees is an effective way to bridge the wage gap between FOH and BOH workers. Bartenders. Food runners. Hosts & hostesses. Now, they are eligible.

Tip Distribution 195

Tip Distribution FOH Front of House Restaurant Law 195

Touch Bistro

AUGUST 23, 2021

To offer a truly immersive dining experience, let your guests indulge more than just their taste buds the next time they visit your restaurant. Image Source ]. Image Source ]. Image source ]. Image Source ]. Image Source ]. Give Guests a Warm Welcome. Choose a Theme. Infuse the Space with Greenery.

Design 129

Design 2021 Front of House Sourcing 129

7 Shifts

AUGUST 15, 2022

To help you prep, whether it's a FOH or BOH position, we've outlined 17 restaurant interview questions you might be asked to answer, as well as some guidelines on how to answer them. It's fine if the story is a grand accomplishment of yours, but spend as much time explaining how it impacted the business as you do yourself.

Customer Experience 397

Customer Experience Website Management Hiring Back of House 397

Sling

SEPTEMBER 6, 2021

Source: TransferMke.com. Source: BaanThaiin.com. Source: GramercyTavern.com. Source: Schlotzskys.com. Source: PizzaMyHeart.co Source: JosephDecuis.com. We’ve put together a list of restaurant websites, and the specific features they do well, so that you can generate ideas for your own online presence.

Website Management 78

Website Management Loyalty Program Online Ordering Mobile Ordering 78

The Restaurant Times

OCTOBER 15, 2021

Irfan Kuci is the Director of Business Development at Focus Hospitality Consulting (FHC), a growing consulting firm based in Dubai with expertise in Back of House (BOH) design, MEP design, interior design, F&B concept creation, project management, franchising as well as hotel/restaurant operational assessments.

Hospitality 52

Hospitality Operations Back of House Front of House 52