Remove Audits Remove Email Marketing Remove Loyalty Program
article thumbnail

For Restaurant Owners, Cybersecurity is a People Problem 

Modern Restaurant Management

We’re not alone — market research company Frost & Sullivan projects that online/mobile ordering will be a $200 billion dollar industry by 2025. Following suspicious email links and attachments, for example, falls precisely into that definition.

article thumbnail

10 KPIs for Online Food Delivery Every Restaurant Needs

ChowNow

Order Accuracy Rate Customer loyalty is significantly impacted by the order accuracy rate, which measures how often customers receive exactly what they ordered. How to track and improve order accuracy Restaurants can track accuracy by monitoring refund trends, conducting random order audits, and collecting customer feedback.

Delivery 195
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Restaurant Cost Control Strategies Every Operator Should Be Using

ChowNow

These include: Food Costs Labor Costs Occupancy Costs Operating Costs Marketing and Promotions Expenses Every successful restaurant owner knows that tracking these isnt just a bookkeeping exercise; its how you spot opportunities to save money, collect data for better decision making, and run more efficiently.

article thumbnail

2024 Outlook: Restaurant Trends and Challenges, Part Three

Modern Restaurant Management

Other advancements include: integrating data from various sources, including social media, reviews, and loyalty programs, to gain a holistic view of customer behaviour as well as as well as the implementation of real-time analytics for immediate insights into customer behaviour and preferences.

2024 539
article thumbnail

Restaurant Operations Management: A Guide for Restaurant Owners

ChowNow

Marketing and Customer Engagement Even the best-run restaurant wont thrive if no one knows about it. A strong marketing strategywhether through social media, email campaigns , or loyalty programs helps bring in new customers and keep existing ones coming back.

article thumbnail

Five Steps for Improving Restaurant Efficiency in 2020

Modern Restaurant Management

Some common areas where creating a sound process can lead to improved efficiency include: Menu audits. Deploying marketing campaigns. Customer email capture via a digital loyalty or marketing program. Deployment of marketing campaigns. Employee scheduling. Employee time-off requests.

2020 364
article thumbnail

Boost Restaurant Sales with Personalized Restaurant Marketing Using POS Data

Lavu

Personalized restaurant marketing using POS data is a powerful way to drive sales and foster customer loyalty. By tapping into the insights your POS system provides, you can tailor marketing efforts that speak directly to the needs and preferences of your customers. Create targeted promotions and loyalty programs.

POS 78