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MRM Research Roundup: Mid-December 2019 Edition

Modern Restaurant Management

Finding and retaining employees remain among the biggest obstacles operators struggle with. Additionally, turnover rates for restaurant employees and managers continue to be at all-time highs. It seems the industry has reached its ceiling in terms of hourly employee turnover and is now moderating. Go with a Restaurant Gift Card.

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State of the Industry and More Restaurant Research

Modern Restaurant Management

." Pandemic Pivots Become Permanent The temporary "pivots" developed during the pandemic — expanded delivery services, outdoor dining options, to-go alcohol offerings, and investments in technology — are the foundation of the industry's "new normal." million by 2030.

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Decade of Disruption: Restaurant Insiders Dish What’s on the Plate

Modern Restaurant Management

Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food. Restaurants can prepare for this disruption by investing in agile technology platforms that connect every restaurant touchpoint to work seamlessly.

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Coffee News Recap, 18 Mar: Coffee prices rise for 17 consecutive months, US coffee consumption hits two-decade high & other stories

Perfect Daily Grind

The chain is piloting reusable cup programmes in six international markets (including the US, UK, and Japan) to reach its goal of halving waste levels by 2030. The UAE trade authority held several exhibitions and discussions in Istanbul to boost bilateral trade relations. Starbucks pledges to phase out single-use cups. Thu, 17 Mar.

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