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How Quick-Service Restaurants Can Use Technology to Reduce Wait Times in 2025

Lavu

One standout example is Chipotle Mexican Grill, which introduced a mobile app in 2008 to address order accuracy issues and long wait times. When integrated with loyalty programs , these systems can even recognize returning customers and offer personalized promotions, making the ordering process even smoother.

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MRM Research Roundup: Delivery Fraud, the Playground Effect, and Top 100 Places to Eat

Modern Restaurant Management

The survey consisted of 2008 completes with a general population aged 18+ years of age in the contiguous United States. Second, by offering the promotion exclusively to Starbucks Rewards members, it likely contributed to loyalty program growth, creating new opportunities for customer engagement through the app. ”

Delivery 221
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What Are Crytpo Restaurants Serving Up?

Modern Restaurant Management

After announcing the partnership, the company ran a pilot program in outlets in Denver this month. Innovative Loyalty Schemes. Blockchain technology can allow companies to offer loyalty schemes. It produces brand loyalty around ingredient consistency, protection, sustainability, and sourcing. Bottom Line.

Serving 472
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MRM Franchise Feed: Frictionless QDOBA and Crisp & Greens Goes National

Modern Restaurant Management

Together, they are launching the Pathways to Black Franchise Ownership program, an innovative personal development training initiative that equips potential business owners to operate high-performing businesses. The program’s goal is to create 100 Black-owned franchise restaurants by the end of 2022 and to continue growing that number.

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Pay-What-You-Can Markets Provide Produce for the Common Good

EATER

“To the north, you have the Kelly Miller housing projects, where about 94 percent of residents are below the federal poverty limit and most are unemployed,” says James, who worked as the farm programs manager at Common Good City Farm until early January. “To But it hasn’t been an easy few years for farms using the pay-what-you-can model.

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Sprinkling Success: A Conversation with Dan Mesches

The Restaurant Times

He later attended the Masters of International Studies Program at the University of South Carolina. Mesches was introduced to Sprinkles while consulting in Los Angeles in 2008, urged by a friend to sample the brand’s cupcakes. Consistency builds trust, establishes a strong reputation, and keeps guests coming back.

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Pizza Technology Growing at an Accelerated Pace?

Aaron Allen & Associates

During the Great Recession of 2008–2009, this strategy worked against the publicly traded pizza chains and investors became more concerned about their high leverage positions. By 2016, Zero-Click ordering meant that customers no longer had to lift a finger to get a pizza — they simply opened the app, and a 10-second countdown for pizza began.