Guest Recovery Innovation Mobile Ordering Tourism 
Modern Restaurant Management
JUNE 3, 2021
Data findings in the series have offered insight into customer expectations to support restaurant brands as they navigate through the health crisis and continue to move forward through the recovery. Order accuracy and speed top list of what consumers want. Mobile Apps. More money spent at the drive-thru. In-Store Pickups.
Modern Restaurant Management
JUNE 18, 2020
This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features recovery data, POS performance and shifting habits of diners. On the Road to Recovery. As stay at home orders are lifted, consumers will begin visiting restaurants and businesses locally while practicing social distancing.
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Modern Restaurant Management
AUGUST 5, 2020
Its proprietary guest engagement solution, which is used by more than 600 restaurants throughout the U.S. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. We are very pleased to welcome them to our TouchBistro family.”
Modern Restaurant Management
SEPTEMBER 30, 2020
The importance of making guests feel comfortable. More than half of survey respondents said they will order more than usual, with only one in 10 saying less than usual. Followed (not surprisingly) by restaurants and delivery drivers following proper safety protocols, price, and ease of ordering from the restaurant.
Modern Restaurant Management
JULY 1, 2020
Hotel guests said they feel “extremely safe” knowing a hotel room is cleaned with hospital-grade disinfectants compared to leading consumer brands1. Diminishing Customer Satisfaction With Restaurants May Hamper Recovery Efforts. says it is clear that the restaurant industry is well on its way to recovery. QSR Pivot.
Modern Restaurant Management
APRIL 7, 2020
Tripadvisor launched the first of several initiatives to provide immediate economic support to our local communities, enabling diners and travelers to assist in the long term recovery of travel and hospitality businesses impacted by the COVID-19 pandemic. "Tripadvisor ThePlateFund Provides Relief.
EATER
JANUARY 18, 2022
But then the noises of dining returned, along with brand-new sounds: Home bakers zipped by delivering bite-sized Nyonya kueh, private chefs warmly greeted guests for home-cooked meals, and proud locals paraded culinary tours through plates of nasi lemak and char kuey teow. Competitors operate like one giant restaurant group. Holly Fann.
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