Modern Restaurant Management

APRIL 1, 2025

Turnover Costs : The expense of replacing staff can be as much as $1,056 per FOH position and $1,491 per BOH position. Labor Cost Management : Instead of cutting staff, 68 percent of restaurants have embraced cross-training as the top labor cost management strategy.

Pricing 251

Pricing Technology 2025 Point of Sale 251

7 Shifts

JULY 25, 2024

Another approach is to integrate an online ordering feature or plugin into your website and leverage your FOH as delivery drivers. Branded merchandise Selling branded merchandise lets you generate additional income while promoting your restaurant. Train staff to recommend appetizers to diners.

2024 243

2024 Loyalty Program Point of Sale Online Ordering 243

7 Shifts

MARCH 27, 2020

Do you have delivery drivers who you could hire, or would your FOH staff take on this role for extra pay? Consider things like merchandise sales, inventory sales, or private cooking lessons. Have staff help redesign your menu, create an employee engagement program, make training videos, etc. Discover people’s hidden talents.

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Aaron Allen & Associates

MARCH 29, 2024

This requires updated and accurate training for baristas and FOH staff that needs to be considered in the investment for developing the new item. It’s about more than tactical design, merchandising techniques, promotional tactics, and pricing strategies though.

Innovation 52

Innovation Menu FOH Customer Experience 52

Mad Mobile

MARCH 1, 2024

Merchandise and gift card sales If you have merchandise for your eatery, you can feature it as part of your digital menu. Behind the scenes: impact on kitchen and staff workflow Tablets don’t just have an impact on your FOH operations and management. The best method for training your staff includes time to play.

Seasonal Menu 40

Seasonal Menu POS Customer Experience Loyalty Program 40

Apicbase

OCTOBER 14, 2022

This number reflects the unit’s total food, beverage, and merchandise sales through all the different revenue streams. Boost your table turnover rate by training staff to improve service. The first metric is hardly surprising – revenue is the primary measurement of any business. What is revenue? Why should you care? Profitability.

Franchise 52

Franchise Franchising Online Ordering Loyalty Program 52

Apicbase

JUNE 16, 2023

To calculate labour cost percentage: Labour Cost Percentage = Labour Cost / Sales Pro Tip: To identify what’s affecting your labour costs, divide the staff by FOH (front of house) and BOH (back of house). Employee turnover is a significant expense for a business regarding recruitment, training, and lost productivity.

Point of Sale 52

Point of Sale Inventory Waste Employee Relations 52