Remove FOH Remove Franchising Remove Loyalty Program
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Decade of Disruption: Restaurant Insiders Dish What’s on the Plate

Modern Restaurant Management

Technology-enabled franchises are better positioned to continually evolve to meet guests’ changing expectations. We’re going to see companies come to market with the ability to tap into their security systems and use facial recognition and audio, enabling them to: Identify customers and attach them to loyalty programs.

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Restaurant Franchising: 10 Essential Performance Metrics For Consistent Group-wide Profitability

Apicbase

It’s a giant leap from running a handful of locations in-house to franchising your restaurant. This article lists ten crucial restaurant franchise metrics. Owning a franchise means collaborating with multiple independent business owners. 10 Key Metrics Restaurant Franchises Should Focus On And How To Improve Them.

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Pandemic Reflections: What Lessons Has the Restaurant Industry Learned?, Part Three

Modern Restaurant Management

We’ve reimagined our drive-thru model, introduced new kitchen technology to improve throughput, and strengthened our loyalty program to keep customers engaged. Very little brand loyalty or company allegiance existed; it was without a doubt a sellers market and whoever could pay the most per hour was winning. more an hour.

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New Restaurant Technology that Propels Business

Lavu

Several franchise restaurants are already using them. In the kitchen, the BOH receives the order, and on the floor, the FOH concentrates on delivering exceptional service or keeping the restaurant clean. The best Bluetooth temperature services are fully automated and record readings in a HACCP log—freeing up a lot of your time.

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Mastering Restaurant Metrics: Your Comprehensive Guide to Business Success 

Apicbase

To calculate labour cost percentage: Labour Cost Percentage = Labour Cost / Sales Pro Tip: To identify what’s affecting your labour costs, divide the staff by FOH (front of house) and BOH (back of house). Together with gross profit, net profit margin is also an important franchise restaurant performance metric.

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Restaurant Experts’ 2021 Outlook, Part One

Modern Restaurant Management

And while they have little choice but to embrace third-party delivery services, doing so puts another brand in control of their customer and risks eroding customer loyalty. Ross Franklin, CEO and Founder of Pure Green Franchise. Operators are going to have to get creative in how they continue to foster those customer relationships.

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5 of the Most Influential US Restaurateurs

Lavu

Brinker entered the industry working for the owner of Jack in the Box, and in two years, grew the business from five shops to a nationwide franchise. Each destination is unique from the next, yet all share “Starr power:” theatrical décor, smooth FOH operations, and superb kitchens. . Steve Ells. Alice Waters.