Dietary Restrictions Loyalty Program Online Ordering Sustainability 
Modern Restaurant Management
JANUARY 22, 2024
It’s critical to provide a seamless eating experience, which includes simple payment choices and online reservations. Using technology to facilitate contactless payments, online ordering, and quick table rotation can increase consumers’ satisfaction and loyalty.
Modern Restaurant Management
DECEMBER 26, 2023
This past year saw the following trends: The Digital Revolution – In 2023, restaurants gravitated towards digitalization, embracing things like online ordering, mobile applications, and digital payment solutions. This helped them improve customer relationships, loyalty, satisfaction, and retention.
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Modern Restaurant Management
AUGUST 16, 2023
Many food and beverage establishments have seen success with technology — such as contactless options, automation to support changing workforces and innovative customer loyalty strategies — in their endeavors to meet the demand for safer and more convenient dining experiences.
Modern Restaurant Management
JANUARY 3, 2024
Leveraging transactional, behavioral, demographic, and offline data from their most valued guests, operators can effectively personalize every guest interaction based on their likes, dislikes, dietary restrictions, preferred payment methods, and more, to drive lifetime value. – Joe Hand Jr.,
Modern Restaurant Management
JANUARY 12, 2022
Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off.
Mad Mobile
FEBRUARY 22, 2024
1.22tn The revenue in the Online Food Delivery market is forecasted to reach US $1.22 25% to 95% Boost to profits spurred by a 5% increase in customer retention via loyalty programs. Frustration boils over when customers face extended wait times, often due to inefficient ordering systems and overworked staff.
Modern Restaurant Management
DECEMBER 16, 2019
This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. When they do use them, more than a third (35 percent) say they will splurge and order more expensive items than usual.
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