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The Digital Revolution, Evolving Consumer Expectations and Other Trends

Modern Restaurant Management

This past year saw the following trends: The Digital Revolution – In 2023, restaurants gravitated towards digitalization, embracing things like online ordering, mobile applications, and digital payment solutions. These innovations were pivotal in safeguarding the safety of customers and foods.

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Cost Cutting Ideas for Restaurants: Increase Restaurant Efficiency & Reduce Costs With These New Technologies

7 Shifts

They include: Labor management software Order management software Inventory management software Guest engagement software Contactless, mobile payment processors 5 Tools to Use to Increase Operational Efficiency in Restaurants Did you know that 48% of restaurants use three or more tech vendors?

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Consumer Habits Are Changing — What’s Next for Restaurant Tech?

Modern Restaurant Management

Many food and beverage establishments have seen success with technology — such as contactless options, automation to support changing workforces and innovative customer loyalty strategies — in their endeavors to meet the demand for safer and more convenient dining experiences. Gone are the days of cash-only transactions.

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2024 Outlook: Restaurant Trends and Challenges, Part Two

Modern Restaurant Management

Unique experiential opportunities will further enhance customer engagement, providing memorable moments beyond just the act of dining. Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. Read the first part, here.

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2022 Reflections: The Year That Was for Restaurants

Modern Restaurant Management

Increasing menu pricing has helped to offset costs and so far, has continued to attract customers since grocery prices are outpacing the increases in restaurant tickets for dining out." Customers now rely on new technology, like contactless payments, mobile apps, and self-serve kiosks to get the food they want and fast.

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MRM Research Roundup: 2022 Restaurant Trends

Modern Restaurant Management

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off.

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What’s the Future of Restaurant Technology in 2024?

Mad Mobile

Available restaurant technology is already reshaping the way your guests experience dining in 2024. It’s clear that embracing technological innovation is no longer optional for restaurant owners and entrepreneurs; it’s essential for survival and success. 65% 65% of customers prefer self-service kiosks. trillion in 2024.

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