article thumbnail

Back of House Restaurant Guide: Integrating FOH and BOH for Seamless Operations 

Apicbase

These include food production and inventory management. Additionally, the BOH handles food safety and restaurant administration. The back of the house supports the front of the house (FOH), enabling the customer-facing team to focus on serving a memorable experience. The roles of BOH and FOH staff are intertwined yet distinct.

article thumbnail

Essential FOH Restaurant KPIs That Increase Profitability, Part 1

Restaurant365

You can use data to improve restaurant operations, both in your front of house (FOH) and back of house (BOH). Tracking key FOH metrics can help provide a path to healthy revenue levels. Optimizing your BOH and FOH metrics boosts the efficiency of your labor and food spending. Focus on the customer experience.

FOH 78
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

The Best Online Ordering Platforms to Keep Your Restaurant Running

7 Shifts

Now more than ever, food delivery is top of mind for restaurant operators. Uber Eats is an American-owned food delivery platform launched by Uber in 2014. COVID-19 update: Uber Eats is pledging 10 million free food deliveries to frontline healthcare workers and seniors during COVID-19. Sign up for Uber Eats ??. SkipTheDishes.

article thumbnail

Restaurant Recruiting During and After COVID-19

7 Shifts

FOH Care for customer wellbeing. If you’re considering asking FOH staff to work as delivery drivers , make sure they have valid drivers’ licenses, access to cars that are in good condition, car insurance, and clean driving records. Wearing masks is of utmost importance for food handlers, even if it’s hot in the kitchen!

article thumbnail

Critical BOH Restaurant KPIs That Optimize Labor Costs and CoGs, Part 2

Restaurant365

Your restaurant is constantly generating data, whether from your sales revenue, food costs, or labor hours. Leveraging your front of house (FOH) and back of house (BOH) data allows you to gain more insight into your operations. Get the data you need to grow your profitability by reviewing critical FOH and BOH restaurant KPIs.

BOH 78
article thumbnail

A Guide to Black Box Intelligence Data: How to See Current Trends Broken Down by Restaurant Category

Black Box Intelligence

At limited-service restaurants, customers order their food at a counter or drive-thru and pay before eating it. At full-service establishments, customers typically order their food at a table or counter, are served by waitstaff and pay after consuming their meal. Workforce data: tracking trends for FOH and BOH staff.

article thumbnail

Meeting Off-Premise Demand While Rebuilding In-Restaurant Sales to Boost Profitability

Restaurant365

For instance, the increase in customer expectations for convenience or the rise of online ordering for takeout or delivery already existed before the pandemic. Restaurants had to change business models, pivoting to a larger focus on takeout food and food delivery.