7 Shifts

FEBRUARY 7, 2024

After that, the most popular back-office technologies were accounting software (55%), mobile payments (52%), and third-party food delivery services (51%). The restaurant tech industry is growing, with software and services designed to streamline almost every aspect of your business.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

Modern Restaurant Management

MARCH 30, 2022

There’s also pent-up demand from consumers who want to return to dining at restaurants as often as they had pre-pandemic. With this expected influx on the horizon, it’s important that your restaurant takes stock of proper cleaning and hygiene measures for key front-of-house (FOH) and back-of-house (BOH) areas.

BOH 178

BOH FOH Kitchen Safety Front of House 178

Modern Restaurant Management

FEBRUARY 15, 2022

Here are a few examples of tech-centered solutions to ease the ongoing labor crisis in restaurants by putting more functionality directly in the hands of customers: Digital Tableside Ordering to Support Service Staff. At full-service restaurants, servers are responsible for crucial tasks. Enter digital tableside ordering.

Technology 224

Technology Loyalty Program Fast Casual Email Marketing 224

7 Shifts

DECEMBER 18, 2023

When customer complaints or employee concerns come up, each manager can get up to speed just by reading the log book. Payroll automation Using payroll software is a great alternative to hiring a payroll specialist or agency. The role of a restaurant manager is always in motion. That’s where task management software comes in.

Management 195

Management Management Email Marketing Point of Sale 195

The Rail

MARCH 14, 2023

By Andrea Abbondanza, Contributor In today's fast-paced digital age, restaurants are constantly seeking innovative ways to enhance the dining experience for their customers. QR codes offer a convenient and contactless way for customers to access menus, order food, and pay using mobile devices. What is a QR Code for a Restaurant?

Mobile Ordering 111

Mobile Ordering FOH Front of House Kitchen Safety 111

Restaurant365

MARCH 12, 2021

The owners, Chad and Meggie Foust, created Sweet Lou’s so that the entire family can enjoy the dining experience. Named after their son, Sweet Lou’s aims to greet guests with a smile and great food, drink, and service. Mr. Foust explained the hiring challenge that is nearly universal for restaurateurs. ” Challenge.

Hiring 78

Hiring Demo Communication Back of House 78

7 Shifts

MAY 11, 2020

It’s been months since restaurants across the US, Canada, and beyond were forced to shutter their dining areas in the wake of the COVID-19 outbreak. We don't want to reopen the restaurants unless we know that we can provide a safe and healthy work environment and eating environment for our customers. Employee health assessments ???

BOH 368

BOH FOH Food Safety Equipment 368

7 Shifts

NOVEMBER 16, 2021

However, servers are not the only ones who contribute to a guest's dining experience. It could also incentivize other FOH employees like bartenders and bussers to work faster and alongside highly-tipped servers in hopes of earning a portion of their gratuities. At full-service restaurants, even tip splitting is still an option.

Tip Distribution 195

Tip Distribution FOH Front of House Restaurant Law 195

7 Shifts

SEPTEMBER 26, 2022

Food Service Skills For Your Resume. 5 Restaurant & Food Service Skills for Your Resume. Food Service, Kitchen, & Hospitality Tech. Working in a restaurant is something more than 11 million people in the United States do. Plus tips for writing a killer restaurant resume to get the position in the first place.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

7 Shifts

NOVEMBER 3, 2022

My managers also used code names based on menu items to “rate” female customers. At her first job as a server, she tried to show a new hire how to make a side salad. Your next step is to signal to your staff (and customers) what you stand for. Later that night, he texted me, asking what I was doing. She promptly quit.

Leadership 195

Leadership FOH BOH Website Management 195

Modern Restaurant Management

JUNE 24, 2021

Day-to-day demands – coupled with all of the FOH and BOH duties – can be simply too overwhelming for many small restaurant owners. However, having a strategic and effective digital marketing plan in place allows local restaurants to attract new customers and retain the ones they already have. Can customers find you?

Marketing 199

Marketing Social Media Mobile Ordering Website Management 199

Restaurant365

JULY 8, 2021

For instance, the increase in customer expectations for convenience or the rise of online ordering for takeout or delivery already existed before the pandemic. The rise of off-premise dining. Off-premise dining certainly accelerated during the pandemic. Is off-premise dining here to stay? ” In fact, P.F.

Point of Sale 78

Point of Sale FOH Fine Dining Online Ordering 78

Restaurant365

APRIL 19, 2022

Calculating your restaurant labor cost and sales for a specific period indicates how your employee labor hours are matching with customer demand. Calculating your restaurant labor cost and sales for a specific period indicates how your employee labor hours are matching with customer demand. The key is analyzing your labor productivity.

Point of Sale 78

Point of Sale FOH Front of House Back of House 78

The Restaurant Times

MARCH 14, 2022

If you wish to expand your restaurant business or improve your existing restaurant’s performance, you should start by hiring a restaurant manager with an impressive track record. Hiring the best talent has been one of the most challenging tasks for restaurateurs in the US during CY21. Here is the list: 1.

Management 52

Management Management FOH BOH 52

Cheetah

JUNE 14, 2021

In April alone, restaurants lost 681,000 workers to attrition, and while the hotel and restaurant segments are hiring in the hundreds of thousands, the turnover rate is still at an all time high. From the restaurants’ perspective, this obviously puts a dent in their hiring efforts. But it’s going to take more than a few. million jobs.

BOH 148

BOH Back of House Front of House Restaurant Law 148

7 Shifts

NOVEMBER 29, 2022

implemented tipping for our dining room teams. They want to be here, they don't want to give bad service. You have to hire happy people that want to be there,” said Kelly Phillips. They want to give good service. Gavin Kaysen - Chef/Owner @ Soigné Hospitality Group in Minneapolis, MN. Table of Contents. 5 Tips on Tipping.

BOH 195

BOH Restaurant Law Back of House Front of House 195

7 Shifts

MARCH 27, 2020

However, many states that are forcing restaurants to stop their dine-in services are allowing them to operate as takeout and delivery-only establishments. Do you have delivery drivers who you could hire, or would your FOH staff take on this role for extra pay? In some areas, they are even being legally required to do so.

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Lavu

MARCH 13, 2020

The type of diners you receive expect to wait for less, carry less cash, and demand faster service. If you have multiple dining areas, an mPOS system is also ideal. If customers are waiting in line for a table, you can take their drink orders as they wait, and even transfer their tab to their table once seated. Is it your staff?

FOH 78

FOH Mobile Ordering BOH Front of House 78

Restaurant365

DECEMBER 1, 2021

Opening their original location, Carmine’s in New York City in 1990, Alicart family of restaurants has been offering an exciting and unique spectrum of dining. The owners, Chad and Meggie Foust, created Sweet Lou’s so that the entire family can enjoy the dining experience. COMPANY OVERVIEW. concepts for over 30 years.

Hiring 78

Hiring Demo Communication Back of House 78

Modern Restaurant Management

FEBRUARY 18, 2020

Restaurants will adopt mobile-first hardware architectures and API-connected software platforms that can be unified at every digital touchpoint, from order taking at POS or self-service, to food prep in smart kitchens, to service in-house, and finally delivery to in-restaurant tables or the customer’s front door.

Mobile Ordering 212

Mobile Ordering Front of House Fast Casual Customer Service 212

EATER

JUNE 26, 2020

While the city of Miami has allowed restaurants to operate their dining rooms at half capacity since May 27, this particular spot is remaining closed for dine-in service until its owners can offer their customers a more “on-brand” dining experience — meaning fun and easygoing — rather than a modified, cautious night out.

Front of House 114

Front of House Back of House Guest Recovery Loyalty Program 114

Aaron Allen & Associates

MARCH 3, 2022

It tracks all the transactions with a great level of detail (from the date and time to what items were purchased to returns or void checks, to how it was paid, who sold it, and what table were people seating in for casual dining restaurants). That’s where restaurant management software comes in. Restaurant Inventory Management.

Management 120

Management Management Mobile Ordering Point of Sale 120

The Restaurant Times

NOVEMBER 19, 2021

Dining out still revolves around the service experience. Dining out still revolves around the service experience. Streamlined FOH And BOH Operations . When it comes to hiring your staff, it is quite simple but keeping good employees is the difficult part.

Fast Casual 52

Fast Casual Customer Experience Customer Service Food Truck 52

Restaurant365

FEBRUARY 4, 2021

Looking at the cost of labor as a percentage of sales shows how your employee labor hours are matching with customer demand (sales). However, that number can range, with quick service restaurants on the low end and fine dining establishments on the high end. per hour, with Seattle close behind at $16.69.

Restaurant Law 78

Restaurant Law Point of Sale BOH Customer Service 78

Sling

SEPTEMBER 6, 2021

A well-designed restaurant website is the cornerstone of this online presence and can serve to both attract new customers and build loyalty in existing customers. If need be, hire a professional photographer or purchase high-res photos online to give your website the extra kick it needs. Source: BaanThaiin.com. Schlotzsky’s.

Website Management 78

Website Management Loyalty Program Online Ordering Mobile Ordering 78

The Restaurant Times

DECEMBER 26, 2020

While a poor location does not generate enough customer footfall, prime locations come at a high price. Poor Customer Experience. Poor customer experience is often one of the main reasons why restaurants fail. It is also recommended that you regularly analyze the possible reasons for customer dissatisfaction. .

Operations 52

Operations Loyalty Program Seasonal Menu Employee Relations 52

Lavu

MARCH 11, 2020

At the center of this technology lies a POS system in which a transaction between a merchant and a customer takes place. If you want your POS system to benefit management, employees, and customers, you should have a restaurant POS system that streamlines the process for all three groups. What is restaurant management software?

Management 78

Management Management Cash Management Mobile Ordering 78

Apicbase

JUNE 16, 2023

From customer satisfaction to profitability, there are countless metrics that restaurant owners and managers should track to gain a better understanding of their operations. You can collect this data through various channels, including point-of-sale (POS) systems, accounting software, customer feedback surveys, and social media reviews.

Point of Sale 52

Point of Sale Inventory Waste Employee Relations 52

Apicbase

APRIL 20, 2022

Verify that both customers and employees understand your brand concept. Each restaurant within your franchise will have to replicate your dishes and dining experience using the resources and expertise you provide. However, like every business model, it has a few drawbacks you should consider. How To Franchise A Restaurant?

Franchise 52

Franchise Franchising Cash Management Kitchen Safety 52