Coupons Fast Casual Guest Recovery Social Media 
Modern Restaurant Management
OCTOBER 4, 2021
The findings have offered insight into consumer expectations to support restaurant brands as they work to navigate ongoing operating, social, and economic shifts over the past year and a half. One in two ranked points and/or dollars off for rewards as most important followed by coupons. Loyalty programs are most popular for fast food.
Modern Restaurant Management
JUNE 3, 2021
Data findings in the series have offered insight into customer expectations to support restaurant brands as they navigate through the health crisis and continue to move forward through the recovery. “The data strongly signals long wait times are a vulnerability for fast food restaurants as they compete for customers. .
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Modern Restaurant Management
AUGUST 17, 2020
Since the week ending June 28 the industry’s recovery remains stagnant. Quick service and fast casual segments continue outperforming full-service restaurants by a very wide margin. Read more in the latest Restaurant Guest SatisfactionSnapshot. How Is Casual Dining Doing? See details here.
Modern Restaurant Management
JUNE 18, 2020
This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features recovery data, POS performance and shifting habits of diners. On the Road to Recovery. As stay at home orders are lifted, consumers will begin visiting restaurants and businesses locally while practicing social distancing.
Modern Restaurant Management
MAY 27, 2020
In this edition of MRM News Bites, we feature the Takeout For Good Effort on June 2 and a host of products designed to help restaurants keep guests and staff safer as they reopen. Posting appropriate signage and floor decals to encourage social distancing. Altering seating arrangements to improve spacing between guests.
Modern Restaurant Management
MAY 5, 2021
Casual Dining velocity has grown by 158 percent over the same period, suggesting many of the Casual Dining business models were able to maintain sales to some degree through pandemic restrictions. In fact, 30 percent of recent casual dining visitors think there is an opportunity to improve the quality of the beverage offer.
Black Box Intelligence
NOVEMBER 1, 2021
Each update highlights the most relevant and timely workforce, financial, guest and consumer trends. QSR, fast casual and casual dining improved the most (improved sales growth by 1.9 Full-Service: Service Guest Sentiment Improved in Q3. Powered by Black Box Guest Intelligence. Weekly Restaurant Insights.
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