The Downfall of a Restaurant: A Leadership Deficit
Embrace the Suck
MAY 14, 2023
It begins with a pinch of complacency, a dash of poor decision-making, and a generous serving of ineffective communication. Restaurant Excellence Guideline #9: Maintain a well-documented policy with explicit consequences for every infringement. Restaurant Excellence Guideline #37: Emphasize food safety and hygiene.
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