Modern Restaurant Management

MAY 28, 2021

The brand’s commitment to each guest service experience is the focal point of upcoming menu innovation, value-based choices, and a portfolio of new organic food and beverage educational content. Additional 2020 Award Recipients: Top Delivery Sales : Lance and Blake Condray, Campbell, CA. million guests.

Franchise 474

Franchise Franchising Fast Casual Loyalty Program 474

Modern Restaurant Management

JULY 30, 2021

Participants in MyChange with SaverLife receive access to the national SaverLife platform and the opportunity to participate in national savings challenges, access financial education articles, engage in forums and accumulate redeemable points for a chance to win prizes. “We are very excited about our partnership with SaverLife. .

Franchise 508

Franchise Franchising Fast Casual Point of Sale 508

Modern Restaurant Management

MARCH 13, 2020

BWW Franchisee Acquisition Completed. CV Partners, LLC, completed the previously announced acquisition of Diversified Restaurant Holdings, Inc. (“DRH”), one of the largest franchisees for Buffalo Wild Wings® ("BWW") with 64 sports bars across five states. DRH’s common stockholders received $1.05 per share in cash.

Franchise 364

Franchise Franchising Customer Experience Customer Service 364

Embrace the Suck

APRIL 18, 2022

Sales is a vanity metric. Many of my clients when they first start my coaching program do a big sales number. I’ve had restaurants making $3M in sales and yet only making 2% profit. They focus on the wrong things. What are some of the wrong things? It makes your ego feel good. You see it’s just three rings.

Social Media 221

Social Media Recruiting Online Ordering Point of Sale 221

Modern Restaurant Management

DECEMBER 12, 2019

Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. More Tropical in Colorado. Tropical Smoothie Cafe signed two multi-unit franchise agreements to develop 38 new cafes across the state of Colorado, including a 27-unit deal and an 11-unit deal.

Franchise 275

Franchise Franchising Loyalty Program Book 275

7 Shifts

MARCH 29, 2023

He started out at Darden Restaurants and has worked in executive leadership roles at Del Frisco's, Michael Mina and Birdcall before joining bartaco in 2021. But first, Anthony tells us how the industry has changed during his career: “I think there's two components you kind of look at. What does your brand mean?

Front of House 195

Front of House Back of House Tip Distribution Coaching 195

Modern Restaurant Management

OCTOBER 16, 2019

In this edition of MRM News Bites, we feature Ono Food Co, DoorDash, Parts Town and Heritage Foodservice, Rouxbe, Presto, Burger King and Uber Eats, Pared, Tork, Restaurant Technologies, Willie Degel, Bolay, Ritual, Preoday and TISSL, AdTheorent and Voodoo Doughnut. World’s First Mobile Restaurant Powered by Advanced Robotics. Ono Food Co.

Food Truck 317

Food Truck Customer Service Customer Experience Front of House 317

Gecko Hospitality

MARCH 10, 2023

While some advantages in leadership ability may come naturally to certain individuals, many of the most crucial skills and talents are developed through education and experience. In an ever shifting landscape, successful leadership is key to finding answers among uncertainty.

Hospitality 98

Hospitality Leadership Coaching Seminar 98

Modern Restaurant Management

OCTOBER 21, 2019

Healthcare Professionals – Including physicians, clinicians, nurses, nutritionists, health and wellness coaches, focused on the nutritional benefits of a plant-based diet for the reversal and prevention of chronic diseases and for optimal human performance. Plant Based World Comes to the UK in 2020. and Plant Based News.

Retail 226

Retail Consumer Goods Point of Sale Innovation 226

Hot Schedules

OCTOBER 23, 2019

Increase sales. The less planning a company does upfront to create accurate sales and labor forecasts, the more that is going to impact their business performance down the line. At some point, you have to get scientific about your operations and your labor to stay ahead of shifting market conditions and the competition.

Management 60

Management Management Point of Sale Coaching 60

Hot Schedules

MARCH 29, 2019

Increase sales. The less planning a company does upfront to create accurate sales and labor forecasts, the more that is going to impact their business performance down the line. At some point, you have to get scientific about your operations and your labor to stay ahead of shifting market conditions and the competition.

Management 60

Management Management Point of Sale Coaching 60

MBB Hospitality

APRIL 25, 2018

When dealing with customers and other staff, your communication skills of course have to be on pointe. Strong Leadership Skills. Even employees who are not direct supervisors need to have strong leadership skills. Even employees who are not direct supervisors need to have strong leadership skills. Must Love People.

Hospitality 40

Hospitality Franchise Franchising Recruiting 40

Black Box Intelligence

MAY 26, 2021

It’s hard to prove the point that telling your story and investing in content creation with freelancers or agency partners is going to deliver the type of yield a leader expects to see. Mind you, I never tried to pitch a CMO on spending baller money, but as a percentage of sales it likely makes sense for social media at Ford.

Marketing 52

Marketing 2021 Social Media Consumer Goods 52

Black Box Intelligence

MAY 26, 2021

It’s hard to prove the point that telling your story and investing in content creation with freelancers or agency partners is going to deliver the type of yield a leader expects to see. Mind you, I never tried to pitch a CMO on spending baller money, but as a percentage of sales it likely makes sense for social media at Ford.

Marketing 52

Marketing 2021 Social Media Consumer Goods 52

Culinary Cues

NOVEMBER 20, 2023

Every restaurant knows that once a customer walks through the door a sale of food and beverage will likely result. This was a tradition of early holiday shopping, hoping to beat the maddening crowds that typically flood shopping districts and restaurants this time of year. Any man’s death diminishes me because I am involved in mankind.”

Customer Experience 446

Customer Experience Customer Service Food Safety Hospitality 446

7 Shifts

JULY 12, 2023

She joined us on The Pre-Shift Podcast to discuss her philosophy on managing a team, including how she coaches managers. Because at this point my idea was like, oh, okay, Poppy's a brunch restaurant. She now co-owns Poppy + Rose, Poppy & Seed , and Root of all Food , an LA-based catering company. It served a purpose.

Front of House 370

Front of House Back of House Take-out Book 370

Modern Restaurant Management

JUNE 19, 2020

” Bloom’s most recent acquisition of SuperFi continues to fulfill its leadership strategy of conquering the WiFi marketing space by creating exceptional digital relationships between physical locations and their customers. .” PPP Forgiveness Links and EZ App. Click here to view the EZ Forgiveness Application. .

Food Safety 362

Food Safety Customer Experience Website Management Employee Relations 362

Embrace the Suck

MARCH 27, 2020

There can be a duality in leadership partnerships: one is an enabler and the other is the disciplinarian (good cop, bad cop mindset). When leadership seems to be on different sides, it’s easy from a distance to see the culture shift taking place. They had already made some big changes in their leadership team already.

Leadership 343

Leadership Cash Management Coaching Take-out 343

Embrace the Suck

JANUARY 24, 2022

Many wait for funding from the government to give them the cash flow needed to make up for the decline in sales. There can be a duality in leadership partnerships: one is an enabler and the other is the disciplinarian (good cop, bad cop mindset). They had already made some big changes in their leadership team already.

Cash Management 259

Cash Management Leadership Take-out Coaching 259

Embrace the Suck

OCTOBER 28, 2021

Hire a business coach (okay that was a little self-promotion…LOL). The thing you want to avoid is these 19 fatal mistakes that 80% of restaurants make each year which contributes to the low survival rate that restaurants experience. Of all the restaurants that open this year, only 50% will still be open in three years! How sad is that?

Coaching 337

Coaching Training Social Media Take-out 337

The Restaurant Coach University

JANUARY 29, 2017

The common thread in this bad recipe is lack of vision and poor leadership. Maybe sales have dropped off and then the turnovers start to rise. Problem When sales began to die, you became desperate and started adding items to get people to come back. You’re communicating, working together for a shared vision and mission.

Recruiting 132

Recruiting Coaching Point of Sale Take-out 132

Modern Restaurant Management

JUNE 8, 2020

In this edition of MRM News Bites, we feature the latest on PPP loans and newest tech and products to help restaurants on the road to recovery. PPP Goes Flexible. President Trump signed H.R.7010 Key takeaways include: Borrowers now have 24 weeks to use the funds instead of eight. President Trump signed H.R.7010

Guest Recovery 386

Guest Recovery Food Safety Employee Relations Mobile Ordering 386