The Restaurant Coach University

JANUARY 29, 2017

The common thread in this bad recipe is lack of vision and poor leadership. Time to educate yourself on this new generation in the workforce. You offset the replacement of bad team members by always recruiting. You must actively recruit new team members. A recipe for failure. Remember that hope is not a strategy.

Recruiting 132

Recruiting Coaching Point of Sale Take-out 132

MBB Hospitality

APRIL 25, 2018

Strong Leadership Skills. Even employees who are not direct supervisors need to have strong leadership skills. When you know all your employees have a strong leadership skills, you will be able to feel confident that your team can handle anything that is thrown at them. You want to keep your customers coming back for more.

Hospitality 40

Hospitality Franchise Franchising Recruiting 40

7 Shifts

NOVEMBER 3, 2022

Is there something in the hiring or recruiting process that leaves women out? Every recruit gets a copy of the Hopdoddy “Journey”. A lot of what I do is streamlining certain systems and processes in a way where it's easy for managers.What we want them to spend their time on is coaching or developing their team.”.

Leadership 195

Leadership FOH BOH Website Management 195

7 Shifts

MARCH 29, 2023

He started out at Darden Restaurants and has worked in executive leadership roles at Del Frisco's, Michael Mina and Birdcall before joining bartaco in 2021. I think there's been a very big change in landscape of how we're recruiting and how purpose-driven restaurants need to be versus just selling an experience.”

Front of House 195

Front of House Back of House Tip Distribution Coaching 195

Modern Restaurant Management

OCTOBER 16, 2019

Rather than assigning people to prep stations or at checkout, Ono takes advantage of automation to free people up to do what they do best; customer service/engagement and education. Gathering of visual content to identify potential coaching and training opportunities. the number of customers who leave without being seated or greeted).

Food Truck 126

Food Truck Customer Service Customer Experience Dietary Restrictions 126

Modern Restaurant Management

OCTOBER 21, 2019

Healthcare Professionals – Including physicians, clinicians, nurses, nutritionists, health and wellness coaches, focused on the nutritional benefits of a plant-based diet for the reversal and prevention of chronic diseases and for optimal human performance.

Retail 90

Retail Consumer Goods Point of Sale Innovation 90

7 Shifts

JULY 6, 2023

And of course, including myself and our senior leadership team, we hire and off-board according to these values. From there, in our weekly and monthly performance reviews, we have to bring the core values to the table and coach people according to whether they've been living within them or not. The second is the educational part.

Fast Casual 195

Fast Casual Employee Relations Customer Experience Hiring 195