article thumbnail

How to Create an Effective Restaurant Onboarding Process

7 Shifts

Here’s an example of an onboarding overview: Day One Orientation: Learning about the restaurant’s culture and history, meeting coworkers, and receiving a uniform. Customer service training. Customize this overview to fit your restaurant’s onboarding timeline. Day Three Role-specific training.

FOH 307
article thumbnail

Employee Engagement Best Practices for Restaurants

7 Shifts

An engaged staff is crucial for smooth operations, satisfied customers, a strong workplace culture, and high profits. They believe in what they do and therefore bring in higher profits by treating customers better and upselling. Fortunately, we have extensive experience with restaurant employee engagement.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Questions in the Minds of Restaurant Job Applicants

Ken Burgin

Chefs may wish to know how much freedom they have to contribute ideas, experiment with dishes, and have a say in menu development. By proactively addressing these questions during the interview process or in job postings, you can create a more effective recruitment experience. How are customer feedback and complaints managed?

article thumbnail

Restaurant Labor Laws Cheat Sheet: New York State

7 Shifts

As if serving delicious meals, creating incredible guest experiences, and gaining a sustainable share of the market wasn’t difficult enough, restaurateurs in both the state and the city of New York must also focus on another complex task: navigating the many New York restaurant labor laws. school vacation weeks and summer vacation).

article thumbnail

Restaurant Reopening Checklist: Tips for Thriving

Restaurant365

Adhere to protocols addressing the protection of both customers and employees. Since your customers and your employees will interact, all protocols are critical for minimizing the risk of transmission. Research new codes, and make sure you stay in compliance to ensure your customers and staff have a safe experience.

article thumbnail

New & Notable: TEAM Schostak Celebrates 40, AI in Food Service and Beachy Tech

Modern Restaurant Management

TheFork and SevenRooms have joined forces to offer an exclusive and unique combination of services aimed at helping restaurants increase online reservations while seamlessly managing their front of house and guest experiences. The companies will launch a two-way integration. SpotOn Announces Funding Round.

Food 159
article thumbnail

Ghost Kitchen Franchise and Pandemic Resources

Modern Restaurant Management

In mid-to-late March , Yelp reported a swift and uniform drop in consumer activity across the nation. Dedicated to connecting diners with the food they love from their favorite restaurants, Grubhub strives to elevate food ordering through innovative restaurant technology, easy-to-use platforms and an improved delivery experience.

Franchise 146