Remove Cash Management Remove Guest Recovery Remove Leadership Remove Marketing
article thumbnail

MRM Research Roundup: Mid-June 2020 Edition

Modern Restaurant Management

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features recovery data, POS performance and shifting habits of diners. On the Road to Recovery. New Zealand was the first to record a strong trend towards recovery, in correlation to its success in containing the spread of the virus to date.

2020 154
article thumbnail

Why the Restaurant Staffing Shortage is Becoming a Bigger Issue

Black Box Intelligence

Short-staffing leads to dissatisfaction – of guests and employees. The impact of limited staffing is evident in guest sentiment data. Guest satisfaction with service speed is down 4.2%, with staffing being a common area of concern. Guest satisfaction with service speed is down 4.2%, with staffing being a common area of concern.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

MRM Franchise Feed: Tropical in Colorado and The Halal Guys New App

Modern Restaurant Management

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. As part of these agreements, Tropical Smoothie Cafe restaurants will be developed in key markets throughout the state over the next five years. More Tropical in Colorado. In 2020, 65.

article thumbnail

Tyga Bites and Sushi with an Attitude

Modern Restaurant Management

TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry. Its proprietary guest engagement solution, which is used by more than 600 restaurants throughout the U.S. The TableUp team will join the TouchBistro family and continue working from Boston. .

article thumbnail

MRM Research Roundup: End-of-April 2020-COVID-19 Effects Edition

Modern Restaurant Management

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features COVID-19 crisis statistics and surveys about third-party delivery, guest expectations, QSR reliance and more. “The industry’s successful recovery will depend on a customer’s feeling of well-being,” noted Oakes.

2020 157
article thumbnail

Make it This Winter and Step Up To The Table

Modern Restaurant Management

The company has also added a Deep Cleaning Checklist and guiding principles for Managing Indoor Air. “Over the past two years, we have further streamlined the company, sharpened our focus on accelerating growth in our two lead markets of the U.S. " Lightspeed Acquires Upserve. Lightspeed POS Inc. acquired Upserve Inc. ,

Webinar 186
article thumbnail

Fast-Casual Academia, Climatarian Menu and Ice Auction

Modern Restaurant Management

Hospitality Recovery Coalition. The Distilled Spirits Council of the United States (DISCUS) announced the formation of the Hospitality Recovery Coalition with the goal of supporting on-premise partners, including restaurants, bars and distilleries, facing harsh economic impacts due to the COVID-19 crisis.