7 Shifts

MAY 11, 2020

Book a demo to learn more. You may even need to bring on more FOH staff to act as your delivery drivers if you’re offering direct. While your local government has likely provided businesses with a plan for reopen, you have to keep in mind that the reality of reopening will be a very different story. Sanitization and cleaning ??

BOH

7 Shifts

JULY 29, 2020

Restaurants must be picky, however, to ensure that new hires are good fits for the long term and that they’ll work safely alongside existing staff. It’s important for restaurant hiring and training processes to reflect new COVID-19 safety measures. Will any of the hiring or training be conducted remotely?

Recruiting

7 Shifts

AUGUST 15, 2022

To help you prep, whether it's a FOH or BOH position, we've outlined 17 restaurant interview questions you might be asked to answer, as well as some guidelines on how to answer them. We've also included a roundup of interview best practices you should be aware of before showing up to speak to the hiring manager. Why should we hire you?

Customer Experience

7 Shifts

FEBRUARY 7, 2024

TouchBistro: Comprehensive POS and restaurant management system supporting FOH, BOH, and guest engagement. You’re hiring staff to deliver a great dining experience, which isn’t exactly an overlapping skill set with creating eye-catching Instagram reels. And all of this behind-the-scenes work translates into a better guest experience!

Technology

7 Shifts

SEPTEMBER 26, 2022

For example - business classes or restaurant courses , experience with restaurant open book management , or practical business projects you've been assigned. Recommended Reading: Restaurant Lingo & Slang Guide for FOH and BOH. You only have a short amount of time to get the hiring manager to notice you, so catch their attention.

Front of House

7 Shifts

DECEMBER 18, 2023

Manager log books Even if it’s just a shared cloud document, you need a centralized place for your managers to exchange information. Management log books also cut down on confusion. When customer complaints or employee concerns come up, each manager can get up to speed just by reading the log book.

Management

7 Shifts

MARCH 27, 2020

Do you have delivery drivers who you could hire, or would your FOH staff take on this role for extra pay? If your restaurant does decide to go the takeout and delivery route: Is your restaurant’s menu optimized for takeout? Do you have takeout packaging in stock? Do you have accounts on online ordering sites like GrubHub and Uber Eats?

Social Media

7 Shifts

NOVEMBER 29, 2022

You have to hire happy people that want to be there,” said Kelly Phillips. They practice open-book finance where anyone can review the numbers (aside from individual pay). Since Michigan allows tip sharing (excluding salaried managers), Miss Kim starts both FOH and BOH staff at the same wage. matters to them.

BOH

Aaron Allen & Associates

MARCH 3, 2022

Some of the platforms that can help with recruiting and retention are CultureAmp (a platform to improve employee engagement and performance, used by McDonald’s), BambooHR (HR software to be used from hiring to onboarding to building culture), and Applauz (Software built for engaging, recognizing, and rewarding).

Management

Sling

AUGUST 9, 2023

June 2020 Front Of House (FOH) Vs. Back Of House (BOH): What’s The Difference? July 2020 How To Create An Effective Project Management Plan July 2020 Work-Life Balance in Our Crazy Busy World June 2020 Keeping Up the Communication June 2020 How Do Employee Benefits Work? | A Guide For Managers June 2020 How Do I Manage Millenials?

Article

Lavu

MARCH 11, 2020

Front-of-house (FOH) management. For many years, restaurants used the pen and paper method for taking reservations and booking. An important feature of this process is an intuitive table management system that allows restaurants to receive customer bookings from multiple channels. Back-of-house (BOH) management. Employee tips.

Management

Margin Edge

JULY 23, 2020

As restaurants are reopening and re-hiring staff, paying pre-Covid salaries way before the restaurant has returned to pre-Covid profitability, may be unrealistic. This is a structure with GM’s, FOH managers, Kitchen managers/chefs in mind. For instance, you want to re-hire your GM Jack and get him on this incentive structure.

Cash Management