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How 4 Restaurant Managers Hire, Train, and Retain

7 Shifts

As part of our Serving What's Next webinar series, four restaurant managers shared their approach to hiring, training, and retaining. She knows while it takes time to hire the right people, it ultimately leads to less turnover. Anytime we have to rush hire, we're setting everybody up for failure," says Piper.

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Critical BOH Restaurant KPIs That Optimize Labor Costs and CoGs, Part 2

Restaurant365

Leveraging your front of house (FOH) and back of house (BOH) data allows you to gain more insight into your operations. Get the data you need to grow your profitability by reviewing critical FOH and BOH restaurant KPIs. If you can unify your FOH and BOH data, you can contribute to a healthier restaurant profitability in the long-term.

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Back of house restaurant job descriptions and duties

Clover - Restaurants

While your customers may never meet BOH team members, these restaurant jobs are essential to delivering a fantastic hospitality experience. Here are a few sample back-of-house job descriptions you can use to jumpstart your own job descriptions to help attract top notch BOH staff.

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The restaurant industry needs to step up for women. We asked four leaders how to do it.

7 Shifts

At her first job as a server, she tried to show a new hire how to make a side salad. And how many of those women work in the FOH rather than the BOH? Is there something in the hiring or recruiting process that leaves women out? At Smalls Sliders, they combat this by training every hire on every position.

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9 Top Restaurant Technologies To Evolve Your Business

7 Shifts

TouchBistro: Comprehensive POS and restaurant management system supporting FOH, BOH, and guest engagement. You’re hiring staff to deliver a great dining experience, which isn’t exactly an overlapping skill set with creating eye-catching Instagram reels. Meet with leadership or management to get their take.

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5 Ways to Develop Your Restaurant's Tip Strategy, According to Experts

7 Shifts

You have to hire happy people that want to be there,” said Kelly Phillips. Take care of your BOH. Destination Unknown Restaurants makes an effort to pay the BOH as much as they can, and they're in the process of figuring out how to get the entirety of their team on salary. Honestly, that's more of a point of pride for them.It

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MRM EXCLUSIVE: Creating a Culture of Cleanliness 

Modern Restaurant Management

There are several considerations that owners and managers must take when establishing new cleaning procedures, including: Frequency – Enhanced cleaning and disinfection, in both front-of-house (FOH) and back-of-house (BOH) areas, will reduce the spread of potentially harmful germs throughout the restaurant.

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