7 Shifts

NOVEMBER 3, 2022

Look for groups like The Multicultural Food & Hospitality Alliance that run webinars and seminars. The QSR franchise started in Seattle and serves up Asian-inspired bowls and appetizers. The hospitality industry had a reckoning when a group of women exposed abuse from prominent chefs. You and your team probably have biases.

Leadership 195

Leadership FOH BOH Website Management 195

Apicbase

FEBRUARY 29, 2024

Square , 2024) After recruiting and retaining staff, increasing sales volume is the second most expected challenge in 2024 (23.75% of respondents). Hospitality Tech , 2023) 76% of operators say technology gives them a competitive edge. Let’s dig in. However, there is still a 2.6% gap when compared with pre-pandemic levels.

2024 52

2024 Operations 2023 Loyalty Program 52

Apicbase

JANUARY 13, 2023

A large percentage of these investments are driven by food service industry startups that help businesses streamline BoH operations to reduce food waste. Big Hospitality , 2021) 84% of diners look up the menu online before choosing a restaurant. Champions 123 , 2019) Investments in curbing food waste peaked in 2021 ($2.2

2023 52

2023 Operations Management Management 52

Modern Restaurant Management

DECEMBER 28, 2020

Rick Camac, Dean, Restaurant & Hospitality Management at ICE (Institute of Culinary Education). Ross Franklin, CEO and Founder of Pure Green Franchise. With leaner teams in place this year, restaurants have taken to automation and supplementary technology in all areas from FOH to BOH and everywhere in between.

2021 199

2021 Kitchen Safety Food Safety Mobile Ordering 199

Modern Restaurant Management

FEBRUARY 18, 2020

Elo’s Sonal Apte, vice president of retail and hospitality. Technology-enabled franchises are better positioned to continually evolve to meet guests’ changing expectations. Hospitality is the new "secret sauce" that many industries are using to differentiate. The sleeping giant is virtual kitchens.

Mobile Ordering 215

Mobile Ordering Front of House Fast Casual Customer Service 215

Apicbase

JUNE 16, 2023

To calculate labour cost percentage: Labour Cost Percentage = Labour Cost / Sales Pro Tip: To identify what’s affecting your labour costs, divide the staff by FOH (front of house) and BOH (back of house). Ideally, you want zero variance, but shrinkage is unavoidable in the hospitality business.

Point of Sale 52

Point of Sale Inventory Waste Employee Relations 52

Modern Restaurant Management

DECEMBER 31, 2019

Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education. We’ve also seen off-premise and delivery gain a lot of traction in the last year, however, in the family dining space, providing guests with unmatched hospitality will remain crucial. Recruiting Platforms.

2020 138

2020 Kitchen Safety Consumer Goods Point of Sale 138