Remove BOH Remove Fine Dining Remove Hiring
article thumbnail

Restaurant Staff Training 101

7 Shifts

From onboarding new hires to upskilling existing staff, a comprehensive training program can improve customer service, boost efficiency, and foster a positive work culture. Back-of-house (BOH) staff, including chefs and kitchen assistants, will focus more on food safety, food handling, and kitchen equipment use.

Training 195
article thumbnail

The Guide to Equitable Restaurant Tip Payout Methods & Systems

7 Shifts

Full-service restaurant, fine dining. Ensures that BOH staff receives a share of tips. Tip Pooling by FOH & BOH. Sharing tips with kitchen employees effectively bridge the wage gap between FOH and BOH workers. Possibility of an uneven tip out and wage gaps. Even tip splitting. All eligible staff. Tip pooling.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Decade of Disruption: Restaurant Insiders Dish What’s on the Plate

Modern Restaurant Management

Third, the onslaught of opioid, vaping, and alcohol combinations have forced the restaurant industry to begin hiring completely different generations of rock star employees, in both the front and back of the house. First and foremost, most restaurants are going to see a huge drop-off in the number of customers who dine in.

article thumbnail

14 Restaurant Management Tools to Make your Business More Efficient

7 Shifts

Payroll automation Using payroll software is a great alternative to hiring a payroll specialist or agency. This helps prevent stockouts, which are frustrating for customers and BOH and can hurt your restaurant’s bottom line. Reservation-tracking tools use your dining room’s capacity and floor plan, which helps prevent overbooking.

article thumbnail

17 Restaurant Job Interview Questions (and How to Answer Them)

7 Shifts

To help you prep, whether it's a FOH or BOH position, we've outlined 17 restaurant interview questions you might be asked to answer, as well as some guidelines on how to answer them. We've also included a roundup of interview best practices you should be aware of before showing up to speak to the hiring manager. Why should we hire you?

article thumbnail

Top 4 Ghost Kitchens Compared

Cheetah

Ghost kitchens, a delivery-only restaurant model with no physical space for dine-in, have become essential lifelines during the pandemic. While different operational strategies and business models are put to the test, one thing is clear – ghost kitchens are not a trend, they are the new reality as delivery and dine-at-home surge.

article thumbnail

Restaurant Tip Outs Guide: Methods, Tip Splitting, Pooling, and More

7 Shifts

However, servers are not the only ones who contribute to a guest's dining experience. Tip Pooling by FOH & BOH. Sharing tips with kitchen employees is an effective way to bridge the wage gap between FOH and BOH workers. Bartenders. Food runners. Hosts & hostesses. Now, they are eligible. Quick-Service Restaurants.