Remove BOH Remove Customer Service Remove Fast Casual Remove Point of Sale
article thumbnail

The Guide to Equitable Restaurant Tip Payout Methods & Systems

7 Shifts

Full-service restaurant, fine dining. Some staff may not hold themselves to a high standard of service. Cafes, breweries, some full service restaurants, casual restaurants. Ensures that BOH staff receives a share of tips. Ensures that BOH staff receives a share of tips. Points based. Tip pooling.

article thumbnail

Back of House Restaurant Guide: Integrating FOH and BOH for Seamless Operations 

Apicbase

The back-of-house (or BOH) manages crucial elements that impact cost control and profitability. Additionally, the BOH handles food safety and restaurant administration. The back of the house supports the front of the house (FOH), enabling the customer-facing team to focus on serving a memorable experience. Sales optimisation.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

A Guide to Black Box Intelligence Data: How to See Current Trends Broken Down by Restaurant Category

Black Box Intelligence

These are fast-changing times for all types of restaurants. For our clients, we offer granular data on financials, consumers, customers and workforce, as well as competitive intelligence that they use to benchmark against the competition. Limited-service restaurants. Full-service restaurants.

article thumbnail

2 Simple Ways to Boost Productivity

Lavu

Your staff is hard-working and diligent—but tensions are high, and sales are lower than expected. The speeds they can work at might not be as fast as lightning, but as close as humanly possible. This permits your restaurant—both front and back of the house—to work at the fast pace of consumer spending. Is it your staff?

FOH 78
article thumbnail

Meeting Off-Premise Demand While Rebuilding In-Restaurant Sales to Boost Profitability

Restaurant365

For instance, the increase in customer expectations for convenience or the rise of online ordering for takeout or delivery already existed before the pandemic. But while off-premise demand has grown, in-person sales are coming back as more regions open up again. The rise of off-premise dining. Is off-premise dining here to stay?

article thumbnail

14 Restaurant Management Tools to Make your Business More Efficient

7 Shifts

When customer complaints or employee concerns come up, each manager can get up to speed just by reading the log book. The role of a restaurant manager is always in motion. There’s always something else to get done, a new fire to put out, and broken things to fix. Not sure if something got done earlier in the week?

article thumbnail

Technology Can Help Restaurants During ‘The Great Resignation’

Modern Restaurant Management

Here are a few examples of tech-centered solutions to ease the ongoing labor crisis in restaurants by putting more functionality directly in the hands of customers: Digital Tableside Ordering to Support Service Staff. At full-service restaurants, servers are responsible for crucial tasks. Enter digital tableside ordering.