7 Shifts

SEPTEMBER 19, 2019

Every great restaurant has many parts that contribute to its success: delicious food, excellent customer service, an inviting atmosphere, and competent staff. The result is that managers experience some pretty common challenges like compliance issues and high staff turnover. Sound familiar? What is Restaurant Management?

Management 284

Management Management 2019 Employee Relations 284

7 Shifts

MAY 31, 2021

With this efficiency, staff knows exactly what to do and when to do it, and guests enjoy a delightful experience with your brand. Tables and surfaces need to be cleaned frequently so customers don't have to wait too long (and can feel safe when dining at your restaurant). Customer Service. Service Model.

Operations 363

Operations Inventory Hiring Customer Service 363

Apicbase

APRIL 5, 2024

The 2024 Square Future of Restaurants report surveyed thousands of restaurant owners and customers across the United States, Canada, and the UK. Back of house (BOH) operations are complex and have many moving parts. Rather than taking pen-and-paper orders, the POS is the central point where orders and payments are processed digitally.

Back of House 52

Back of House Front of House BOH Point of Sale 52

The Restaurant Times

SEPTEMBER 30, 2021

Running a restaurant comes with long and short-term problems that will exhaust you if you don’t have any assistance or prior experience. The restaurant management ecosystem now covers every aspect of restaurant operations, allowing you to focus your time and energy on the quality of your cuisine and customer service.

Management 98

Management Management Cash Management Front of House 98

Modern Restaurant Management

FEBRUARY 18, 2020

We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery. So, for the first time, restaurant owners and marketers are able to see exactly what their customer’s buying journey looks like. Christopher Baron of RedBaron Consulting.

Mobile Ordering 212

Mobile Ordering Front of House Fast Casual Customer Service 212

Apicbase

MARCH 28, 2024

Inventory management – connect with your POS to get real-time stock updates and stock value calculations. Smart ordering – innovative procurement tools offer suggestions based on sales data and reduce the time your managers and chefs spend on tedious tasks. Improve accuracy and save a bunch of time on stock counts.

Management 52

Management Management Point of Sale Kitchen Safety 52

Modern Restaurant Management

DECEMBER 28, 2020

Predictive analytics, AI and ML streamline and expand the omnichannel dining experience – Restaurants have pivoted their businesses this year to greatly expand the digital dining experience, to a point where customers can interact however they want, whenever they want. Jerry Abiog, Co-Founder/CMO Standard Insights.

2021 181

2021 Kitchen Safety Food Safety Mobile Ordering 181

Hot Schedules

MAY 17, 2019

is single-handedly the most all-inclusive event built for restaurant operators looking to challenge operational norms, disengaged teams, and traditional guest experiences. They will: Learn the secret sauce of attracting and retaining top talent from fast growth brands like CAVA during the Innovation Hub Sessions.

2019 101

2019 FOH BOH Demo 101

Apicbase

JANUARY 13, 2023

Data-driven operators get 26 times more customers; are 6 times more likely to keep those customers; and are 19 times more likely to be profitable. The number of food delivery apps is growing — in 2023, customers can pick between 54 delivery apps in the US alone. Statista F&B Delivery App Downloads , 2022).

2023 52

2023 Operations Management Management 52

The Restaurant Times

OCTOBER 15, 2021

Irfan Kuci is the Director of Business Development at Focus Hospitality Consulting (FHC), a growing consulting firm based in Dubai with expertise in Back of House (BOH) design, MEP design, interior design, F&B concept creation, project management, franchising as well as hotel/restaurant operational assessments.

Hospitality 52

Hospitality Operations Back of House Front of House 52

Hot Schedules

MAY 17, 2019

is single-handedly the most all-inclusive event built for restaurant operators looking to challenge operational norms, disengaged teams, and traditional guest experiences. They will: Learn the secret sauce of attracting and retaining top talent from fast-growth brands like CAVA during the Innovation Hub Sessions.

2019 60

2019 FOH BOH Demo 60

Apicbase

OCTOBER 14, 2022

According to the McKinsey Global Survey of Executives , “ companies have accelerated the digitization of their customer and supply-chain interactions and of their internal operations by three to four years” since the pandemic took place. This integration across value chains enables a faster pace of interaction with the customers.

BOH 52

BOH Customer Service Technology Online Ordering 52

Modern Restaurant Management

DECEMBER 31, 2019

2019 brought a rapid increase of dairy-free and vegan options for consumers in restaurants including ice cream, cheese, chicken, beef and continued innovations for fish, lamb and milk. 2020 will see investment increases in restaurants that operate without an onsite diner experience. Dark kitchens gain more real estate.

2020 134

2020 Kitchen Safety Consumer Goods Point of Sale 134

Modern Restaurant Management

AUGUST 19, 2020

We're already seeing lots of innovation. Coke Freestyle machines allow customers to make their selections using their own smartphone screen. Artificial Intelligence bots manage customer service interactions, asking clarifying questions to gather the necessary details. Here are their insights.

Kitchen Safety 223

Kitchen Safety Food Safety Loyalty Program Technology 223