Modern Restaurant Management

APRIL 28, 2025

And that means responding poorly to just a few claims each year can cost thousands in money, time, stress, and avoidable audits. You’d be shocked how often someone is terminated for “performance” but there’s zero record of feedback, warnings, or coaching. Vague Responses. Stick to facts, not feelings.

Document 340

Document Coaching Training Audits 340

7 Shifts

NOVEMBER 15, 2024

Can you provide an example of how you’ve improved employee performance through training? Can you provide an example of how you’ve improved employee performance through training? A restaurant manager should not only be able to manage day-to-day tasks but also invest in the growth of their team through effective training.

Leadership 195

Leadership Management Management Operations 195

Modern Restaurant Management

MARCH 2, 2023

“Complexity is the enemy of execution,” according to business and life coach and author Tony Robbins. Are your staff sufficiently trained in how to handle your customers? It can also be the enemy of payment processing cost efficiencies and the ability to deliver a satisfying customer experience (CX). The list goes on.

Operations 410

Operations Loyalty Program Mobile Ordering Consumer Goods 410

Modern Restaurant Management

JULY 10, 2023

Brands of all sizes must conduct regular safety and quality audits to ensure all locations are consistently compliant. In these traditionally in-person audits, inspectors often find issues that need to be corrected, and would tell the brand location’s operator what was wrong. The operator would then go correct the problems.

Operations 221

Operations Audits Coaching Food Safety 221

7 Shifts

JUNE 3, 2022

According to Jim Taylor, a restaurant coach at BenchmarkSixty , restaurants can afford to pay employees more by looking for efficiencies in their productivity. Whether they're in school, have kids, or need time for auditions, restaurant workers can live the lifestyle they want outside the traditional 9-to-5. Schedules aren't flexible.

Tip Distribution 397

Tip Distribution Email Marketing Communication Coaching 397

The Rail

OCTOBER 3, 2024

Because foodborne illness is so prevalent, and the consequences so severe, every member of your staff should be trained on the basics of food safety. In this article, we’ll cover training for different roles in the restaurant industry, giving you all the tools you need to keep your food illness-free and your reputation spotless.

Food Safety 130

Food Safety Front of House Kitchen Safety Food 130

Modern Restaurant Management

AUGUST 19, 2020

They both went through a management training program. “We believe that with the flexibility Rouxbe provides, along with our mastery of teaching pastry, we are enabling an entirely new group of individuals the opportunity to study and train in this incredible artform.” Peter’s two sons, Pete, Jr.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Seating 515