Article Front of House Guest Recovery 
EATER
JUNE 26, 2020
Many small, independent spots don’t yet have enough work to bring back their employees, particularly those in front-of-house positions. And yet more business didn’t translate to more staff: The 200-seat restaurant still employed fewer than half the workers it had before the pandemic.
Modern Restaurant Management
AUGUST 5, 2020
Its proprietary guest engagement solution, which is used by more than 600 restaurants throughout the U.S. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. TouchBistro Acquires TableUp.
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Cheetah
JUNE 14, 2021
If you are reading this article, you probably know that restaurants are facing turmoil as the most severe labor crisis ever experienced is hitting the industry. Dining rooms are reopening and with the promise of return to normalcy just a few days away, the unprecedented staffing shortage is dampening the hope of economic recovery.
The Restaurant Times
SEPTEMBER 16, 2021
In turn, it leaves more time and energy to focus on delighting guests with delicious food and new memorable dining experiences, be they in-house or off-premise. In addition, the marketplace also provides developers to easily build apps for restaurants to manage front of house (FOH) and back of house (BOH) operations.
Apicbase
JANUARY 13, 2023
However, we’re seeing some major shifts around menu creation, procurement, and dining habits of guests. The F&B industry grew in 2022… and it will keep growing in 2023. This 85+ item list of food service statistics results from meticulous combing through dozens of industry reports. Let’s dig in. This trend is expected to continue in 2023.
7 Shifts
JANUARY 11, 2021
We’ve also included resources from the City of New York for information and assistance, as well as some articles from 7shifts that we believe will be useful. When it comes to making it through the winter, the health of your staff and guests is item number one. "Winter is coming".said said every restaurateur in existence.
Black Box Intelligence
NOVEMBER 1, 2021
Each update highlights the most relevant and timely workforce, financial, guest and consumer trends. Full-Service: Service Guest Sentiment Improved in Q3. Powered by Black Box Guest Intelligence. Guest Intelligence tracks 6 main categories ‘food’, ‘beverage’, ‘service’, ‘ambiance’, ‘value’ and ‘intent on return’.
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