Modern Restaurant Management

APRIL 11, 2022

Our previous articles in MRM have centered on medical plan strategies for restaurants, how to build plans that are attractive to the workforce and manage those inherent costs. This article focuses on current trends in the time-away space and employee wellbeing. Employee Experience. Time-Away Benefits.

Communication 171

Communication Restaurant Law Uniforms Customer Experience 171

Goliath Consulting

MARCH 19, 2021

One Gallup poll found that team members with higher engagement levels generally produced better outcomes, treated customers better and attracted new ones, and were even more likely to remain with their organization than those who were less engaged (7). Engage Your Employees. There are many benefits to having engaged employees. The Takeaway.

Recruiting 78

Recruiting Small Business Magazine Hiring 78

Sling

JANUARY 10, 2023

In this article, the experts at Sling will show you how to onboard your employees the right way so they feel comfortable and confident. If it’s something small like forgetting to have an employee fill out the emergency contact form, it’s not a big deal and likely won’t detract from the first-day experience.

Employee Relations 78

Employee Relations Hiring Small Business Communication 78

Embrace the Suck

JUNE 13, 2022

I just read a Bloomberg article about 11 Madison Park, one of my favorite restaurants in the world, saying that they may not reopen. We don't have to go into them about bad customer service, tampering with a product and things like that. Those that didn't have the revenue or the savings to do anything other than close.

Retail 221

Retail Social Media Events Take-out 221

The Restaurant Times

APRIL 13, 2022

Improved staff performance coupled with a consistent standard of operation leads to a delightful customer experience. You need not worry; this article will tell you everything you need to know to create a well-drafted restaurant operations manual. It tells how the staff needs to carry out all the operations. Service Standards.

Operations 52

Operations Front of House Reference Customer Service 52

Modern Restaurant Management

JULY 27, 2020

In mid-to-late March , Yelp reported a swift and uniform drop in consumer activity across the nation. Dedicated to connecting diners with the food they love from their favorite restaurants, Grubhub strives to elevate food ordering through innovative restaurant technology, easy-to-use platforms and an improved delivery experience.

Franchise 142

Franchise Franchising Mobile Ordering Kitchen Safety 142