Modern Restaurant Management

AUGUST 22, 2024

Then it’s a matter of leveraging their strengths, including unique menu offerings, fresh and high-quality ingredients, community engagement, and a full dining experience. "Guests want to know what items are included in each dish, where the products come from, and other information like allergens. . "Guests

Allergens 402

Allergens Front of House Food Safety Back of House 402

Modern Restaurant Management

SEPTEMBER 9, 2024

Robotic technology doesn't just bring novelty; it delivers practical benefits that enhance the guest experience. While our primary focus is on the back-of-house (BOH)—from food preparation to cleaning—we foresee that labor shortages and rising minimum wages will continue to challenge the industry.

Food Safety 473

Food Safety BOH Kitchen Safety FOH 473

Modern Restaurant Management

DECEMBER 14, 2022

Robots are quickly becoming an integral part of the restaurant experience in both the dining room and kitchen. Food preparing robots are helping restaurants execute cooking tasks more efficiently, shaving valuable seconds off the time it takes for an order to reach a customer. Robin Zheng.

Front of House 450

Front of House Customer Service Customer Experience Entertainment 450

7 Shifts

SEPTEMBER 26, 2022

If you're new to the industry and are wondering what experience you'll acquire in a restaurant job, or if you're an industry vet looking to clearly communicate your abilities and skills on a restaurant resume, read on for 20 distinct skills learned while working in a restaurant. Health, Allergen, and Food Safety Training and Certifications.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

Modern Restaurant Management

JANUARY 3, 2024

In the year ahead, we will continue to offer our customers the true and authentic service our brand is known for, making sure they feel taken care of when visiting any of our more than 500 restaurants across the country. I anticipate an array of tailored incentives for patrons, moving beyond predictable points.

2024 332

2024 Loyalty Program Customer Experience Customer Service 332

7 Shifts

NOVEMBER 12, 2020

Customer service training. Customize this overview to fit your restaurant’s onboarding timeline. What to include in your restaurant onboarding process. What documentation to give out and collect during onboarding. What is employee onboarding? Employee onboarding is the process of welcoming a new employee to your team.

FOH 307

FOH Food Safety BOH Customer Service 307

ChowNow

OCTOBER 19, 2023

This program provides ChowNow’s clients with special access and exclusive discounts to unique product integrations and services, from front- to back-of-house, and everywhere in between. ChowNow has recently launched our Preferred Partner Program—a handpicked group of industry leaders to help take your restaurant to the next level.

Front of House 195

Front of House Back of House Online Ordering Certification 195

ChowNow

OCTOBER 18, 2023

This program provides ChowNow’s clients with special access and exclusive discounts to unique product integrations and services, from front- to back-of-house, and everywhere in between. ChowNow has recently launched our Preferred Partner Program—a handpicked group of industry leaders to help take your restaurant to the next level.

Front of House 195

Front of House Back of House Online Ordering Certification 195

The Restaurant Times

MARCH 10, 2023

Front-of-house (FOH) refers to all activities and settings a patron will experience while dining at a restaurant, including the lobby and dining area. The FOH staff greets and receives customers and relays their requests. Directing early customers to the bar area while they are waiting for their tables.

Front of House 52

Front of House FOH Back of House Online Ordering 52

Perfect Daily Grind

JUNE 21, 2020

Vegan, earth-conscious, experience-seeking, Instagram-shunning, pour-over-drinking, pour-over-avoiding, quality-orientated, convenience-orientated: the consumer market is rapidly evolving and at times contradictory. Coffee shop owners who don’t adapt to their changing needs risk losing sales and customers.

Café 179

Café Consumer Goods Customer Experience Sustainability 179

Restaurant365

FEBRUARY 18, 2022

Between self-service, order management, home delivery options, and futuristic robotic servers, there’s no shortage of great ideas for boosting front-of-house productivity. Every establishment’s goal is to deliver an outstanding customer experience. Allaying allergen fears. Casual dining – 28%. Fine dining – 28%.

Technology 78

Technology Dietary Restrictions Back of House Front of House 78

Ken Burgin

JUNE 6, 2023

What are 10 ways they can use it to develop training material and activities to train restaurant FRONT OF HOUSE S TAFF? Questions could range from ingredients of dishes to potential allergens. Role-Playing Scenarios : Design chat-based scenarios where ChatGPT acts as a customer with specific needs or complaints.

Training 68

Training Kitchen Safety Dietary Restrictions Food Safety 68

Apicbase

APRIL 11, 2024

Having the best POS system and a constant flow of customers might seem like a sure path to success, but without proper back-of-house management, your restaurants have little chance of making real money. The restaurant back office, or back of house (BOH), is the non-customer-facing side of the restaurant business.

Operations 52

Operations Back of House Front of House Allergens 52

Hot Schedules

MARCH 26, 2019

See how improving your employee experience will boost the guest experience, too. It is impossible to deliver a genuinely warm and friendly guest experience if the employee is unhappy, unsatisfied, or checked out. As you may imagine, disengaged employees deliver mediocre or negative customer experiences.

Employee Relations 60

Employee Relations Front of House Allergens Back of House 60

Apicbase

APRIL 5, 2024

The 2024 Square Future of Restaurants report surveyed thousands of restaurant owners and customers across the United States, Canada, and the UK. What Back-of-House Processes Can Restaurants Automate? Back of house (BOH) operations are complex and have many moving parts. But automation in food service is much more than that.

Back of House 52

Back of House Front of House BOH Point of Sale 52

Touch Bistro

MAY 31, 2021

A restaurant CRM is key to getting to know your customers and personalizing service at scale. A customer relationship management system built for restaurants is your secret weapon for knowing what your guests want and creating dining experiences they’ll remember. allergens (soy, gluten, dairy, etc.), What Is a CRM?

Loyalty Program 52

Loyalty Program Dietary Restrictions Customer Experience Customer Service 52

Apicbase

AUGUST 25, 2023

But customer behaviour has changed rapidly in recent years. More than 4 in 10 operators plan to invest in equipment or technology to increase front- and back-of-house productivity. Digitisation is more than introducing new technology; it requires a digital mindset – a new way of thinking that changes how restaurants operate.

Cash Management 52

Cash Management Technology Front of House Allergens 52

Apicbase

MARCH 3, 2023

These back-of-house software systems have become indispensable for modern restaurants because they enhance profitability and simplify work for restaurant managers and kitchen staff. Some technologies integrate with the restaurant’s POS, allowing data to be easily shared between front-of-house (FoH) and back-of-house (BoH) systems.

Point of Sale 52

Point of Sale POS Management Management 52

Black Box Intelligence

DECEMBER 10, 2021

Technology in restaurants can be a game-changer for the customer experience, employee workflows and the bottom line. Restaurants like Chili’s have implemented new technology and processes to increase service efficiency and improve the guest experience. A contactless menu experience benefits customers and restaurant operators.

Technology 52

Technology Online Ordering Employee Relations Kitchen Safety 52

Touch Bistro

MARCH 25, 2021

A thoughtful, organized onboarding experience can increase revenue, boost employee engagement, and reduce your restaurant turnover rate. Start with the one we’ve created below, then customize it to meet the needs of your business. Let’s get started! What Is Restaurant Employee Onboarding? Get Your Employee Handbook Template.

Hiring 52

Hiring Employee Relations FOH BOH 52

The Restaurant Times

AUGUST 30, 2022

It allows you to manage sales, inventory, supply chain, production, orders, kitchen operations, staff, and customers with the help of a digital interface of the software. The restaurant business is very profitable, or at least was a thriving business before the pandemic. What is a Restaurant POS System?

POS 52

POS 2022 Point of Sale Mobile Ordering 52

Apicbase

MARCH 28, 2024

Recipes – Your Core Data Set The back of house or production side of a food business is notoriously hard to manage. But with so many kitchen management systems vying for your attention, you need to narrow down the options. Here are the key considerations to look out for when making your decision.

Management 52

Management Management Point of Sale Kitchen Safety 52

The Restaurant Times

OCTOBER 29, 2020

These safety measures are also essential to retain customer trust. ‘Proper spatial planning needs to be done in restaurants while still trying to create a sense of intimacy for customers. It is important to let the guests enjoy the experience, so among other things, the food presentation has to be amazing. adds Raymond.

Kitchen Safety 40

Kitchen Safety Operations Guest Recovery Food Safety 40

Apicbase

MAY 8, 2024

We also analyse customer feedback from platforms like G2 and Capterra to highlight the pros and cons users have encountered. One customer praises the ability to track the costs of inventory items and recipes, saying it allows a restaurant chain to give more specific feedback to managers rather than just “food cost is too high.”

Inventory 52

Inventory Food Supply Back of House Kitchen Safety 52

Modern Restaurant Management

AUGUST 28, 2020

A unique partnership with the James Beard Foundation (JBF) complements the launch of the film through a custom mentorship program, presented by KitchenAid, developed to advance women in culinary arts and support the industry at large as it rebuilds.?. 'A Woman's Place' on Hulu.

Allergens 364

Allergens Kitchen Safety Guest Recovery Customer Service 364

Restaurant Clicks

DECEMBER 19, 2021

Aside from its abundance of art museums and ferry trips around Casco Bay, many come to Portland to experience its annual food and beverage festivals or public urban and wooden parks, earning the city its nickname, “Forest City.” ViA VECCHiA Blue Spoon Little Tap House East Ender Katahdin Restaurant The Front Room.

Front of House 129

Front of House Online Ordering Seasonal Menu Back of House 129

Apicbase

MARCH 16, 2025

Employees want flexibility, choice, and an experience that fits their workday. For caterers, that means rethinking everything: how they plan, operate, and engage customers. Were not just talking about guest experience anymore. Guests showed up at set times, ate what was on the menu, and went back to work. That world is gone.

Catering 52

Catering Dietary Restrictions Back of House Front of House 52