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MRM Research Roundup: End-of-September 2020 Edition

Modern Restaurant Management

The importance of making guests feel comfortable. Incentivize guests to choose your restaurant. Restaurant operators should also focus on remarketing to guests through email or other means, as well as offering return visit incentives to keep customers coming back. Small Business Recovery.

2020 186
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Make it This Winter and Step Up To The Table

Modern Restaurant Management

Starbucks executive vice president and chief financial officer Patrick Grismer reiterated the company’s FY21 guidance, which anticipates continued recovery from the effects of the pandemic, yielding an expectation of outsized growth rates for certain metrics in FY22 relative to the company’s ongoing growth rates which were updated today.

Webinar 186
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Changes at McDonald’s and Reducing Food Waste

Modern Restaurant Management

Department of Agriculture (USDA), the U.S. Increasing industry awareness of the Bill Emerson Good Samaritan Act (“Act”) so as to encourage safe and effective food donation and recovery. This frees up time to focus on guests, while the features do the hard work on their behalf.

Waste 99
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Fast-Casual Academia, Climatarian Menu and Ice Auction

Modern Restaurant Management

Hospitality Recovery Coalition. The Distilled Spirits Council of the United States (DISCUS) announced the formation of the Hospitality Recovery Coalition with the goal of supporting on-premise partners, including restaurants, bars and distilleries, facing harsh economic impacts due to the COVID-19 crisis.