7 Shifts

FEBRUARY 21, 2023

One of the biggest issues facing restaurants in 2023 is finding and keeping good talent. When staff are unhappy, you lose more than just the cost of hiring and training. BOH help them sweep and mop. During the pandemic, many service workers either left or were forced out of the industry and never returned. Falls on everyone.

Front of House 381

Front of House Social Media Back of House Sports 381

Rocket Fuel

DECEMBER 9, 2022

Train, train, and train again on POS (Point of Sales). Train for speed and accuracy on the POS and remember: There’s no such thing as “too much training”. Instruct your shift managers and RGMs to utilize your POS system’s Training Mode whenever there is downtime.

2023 52

2023 Point of Sale Customer Service Seasonal Menu 52

Sling

AUGUST 9, 2023

March 2023 13 Expert Tips for Effective Employee Communication March 2023 11 Types of Job Shifts Managers Should Know March 2023 What Is Incentive Pay and How Does it Work? March 2023 What Is a Human Resource Management System (HRMS)? March 2023 What Is a Human Resource Management System (HRMS)?

Article 78

Article 2023 2022 2021 78

7 Shifts

MAY 1, 2023

37% of restaurant operators say employee retention and productivity is one of their priorities for 2023. As part of our Serving What's Next webinar series, four restaurant managers shared their approach to hiring, training, and retaining. Piper admits that it's harder to hire for skilled positions, like management and BOH.

Hiring 195

Hiring Training Management Management 195

Sling

MAY 9, 2023

This is especially important when training new employees. Doing so can help improve the efficiency and effectiveness of both your back-of-house ( BOH ) and front-of-house (FOH) teams. Last Updated: May 2023 This content is for informational purposes and is not intended as legal, tax, HR, or any other professional advice.

Operations 78

Operations Loyalty Program Food Safety Front of House 78

Apicbase

JANUARY 13, 2023

The F&B industry grew in 2022… and it will keep growing in 2023. This trend is expected to continue in 2023. Having an easily scannable menu online will be table stakes for most operations in 2023. Agile businesses that invest in their own online ordering platforms stand to reap benefits from this shift in 2023.

2023 52

2023 Operations Management Management 52

7 Shifts

FEBRUARY 7, 2024

Happy, engaged, well-trained employees can make or break your business (and so can having the right amount of those employees on the clock at the right times). Some quick-service chains, including Chick-fil-A, have crossed a tipping point, with more than half their sales coming via digital orders in 2023.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312