Remove 2021 Remove Audits Remove Coaching Remove Loyalty Program
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MRM Research Roundup: End-of-May 2021 Edition

Modern Restaurant Management

Fast and easy (56 percent) ties with coupons and deals (56 percent) for the top reasons consumers download apps followed by earn and track loyalty points (48 percent), easy payment options (43 percent), and to avoid long lines (40 percent). In the 2021 report, FranConnected analyzed over 165K FBC interactions between Jan.

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What Trends Are You Seeing and What Can We Expect to See More of in 2022?

Modern Restaurant Management

We expect restaurants to place more emphasis on these things given increased competition in the space as operators aim to increase brand loyalty both internally and externally. We’ll move towards a continuous quality model with more self-assessments and collaborative coaching vs. traditional onsite audits.

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Face Pay Network, Restaurant of the Future and The Main Course

Modern Restaurant Management

PopID accounts also tie to loyalty programs for automatic credit with every purchase. launched US Foods Ghost Kitchens, a program designed to guide restaurant operators every step of the way when opening their own operation, helping them easily add a new revenue stream. They both went through a management training program.