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Improve Your CX and Reduce Operating Costs with a Simplified Payments Strategy

Modern Restaurant Management

“Complexity is the enemy of execution,” according to business and life coach and author Tony Robbins. They expect payment-related rewards and loyalty programs every time they transact. It can also be the enemy of payment processing cost efficiencies and the ability to deliver a satisfying customer experience (CX).

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What Trends Are You Seeing and What Can We Expect to See More of in 2022?

Modern Restaurant Management

We expect restaurants to place more emphasis on these things given increased competition in the space as operators aim to increase brand loyalty both internally and externally. We’ll move towards a continuous quality model with more self-assessments and collaborative coaching vs. traditional onsite audits.

2022 180
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MRM Research Roundup: End-of-May 2021 Edition

Modern Restaurant Management

Fast and easy (56 percent) ties with coupons and deals (56 percent) for the top reasons consumers download apps followed by earn and track loyalty points (48 percent), easy payment options (43 percent), and to avoid long lines (40 percent). Apps are being downloaded for convenience and discounts. Advanced personalization. Text ordering.

2021 189
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Face Pay Network, Restaurant of the Future and The Main Course

Modern Restaurant Management

PopID accounts also tie to loyalty programs for automatic credit with every purchase. launched US Foods Ghost Kitchens, a program designed to guide restaurant operators every step of the way when opening their own operation, helping them easily add a new revenue stream. They both went through a management training program.

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EZ PPP Forgiveness App and Yelp’s New COVID Help

Modern Restaurant Management

xtraCHEF customers who sign up for xtraCASH can digitize their invoices and automatically match line-item purchase details to eligible cost savings programs. ” Features include: Ingredient Price Tracker — Monitor item price fluctuations to audit and avoid vendor discrepancies. Ecolab Science Certified Program.